Marlene is a Ho'o Wow professional coach, ICF member, trainer, speaker, organizational transformation consultant and certified Point of you® speaker. She holds a Master's degree in Management and Organizational Development, a Bachelor's degree in Nutrition, and has completed coaching courses in three different schools, two of which are ICF recognized. She also has a certification in the Enneagram from the Centre de l'Étude de l'Ennéagram in Paris. Coming from the health and social services network, she has worked for many years, first as a professional, then as a manager in different functions. Experienced in international mandates, she has had the opportunity to travel the African continent, particularly Burkina Faso and the Ivory Coast. These experiences and encounters have enabled her, as a trainer, to help her participants reach their objectives. She specializes in human-oriented training: emotional intelligence, change management, stress management, interpersonal communication, managerial communication, leadership, effective meeting facilitation, customer service, team mobilization and conflict management. She is known for her professionalism, enthusiasm and creativity. She is a committed trainer who has her clients' success at heart. She combines humor and rigor, which makes her training simple, effective and dynamic.