Terms of use

Terms of use

Through its Web site, Technologia gives users the opportunity to choose courses that are the best suited to their needs or those of their collaborators. A “User” is defined as being any individual browsing on the technologia.com Web site.

1 Courses

Technologia gives users the opportunity to take professional training courses offered by pre-selected experts. These courses vary in length, format, location and cost. Technologia's training courses can be public or private, and delivered in person or remotely. Schedules may vary from one course to another. Prices for our training courses are provided in Canadian dollars.

1.1. Registration

Participants may register for a course until 5 p.m. the day before it is set to be delivered, provided that there are still spots available (i.e.: the maximum number of students has not been reached). We recommend that you contact Customer Service to ensure that  registration is still possible. 

All registrations will be confirmed by email the next business day. If you do not receive a confirmation email within this timeframe, please contact us.

Registrations that include at least one online course (e-learning) can be made by credit card only.

1.2. Cancellation

No fees will be charged if changes or cancellations are made at least 14 calendar days before the scheduled course date. After this time, a 15% administration fee will be charged for rescheduling. For cancellations without rescheduling, a 35% late cancellation fee will be charged. If a participant does not show up for a class or cancels on the day of the class, 100% of the amount paid will be retained by Technologia. Requests for cancellations or rescheduling should be emailed to formation@technologia.ca. 

Participants may be substituted until the date of course delivery at no extra charge.  

In the event that Technologia is forced to cancel a training session, the client will receive a refund of the entire registration fee. However, Technologia is not responsible for any other costs that may have been incurred (transportation, accommodation, etc.). Technologia shall inform participants as soon as possible of any change or cancellation.

1.3. E-learning

The duration of access to online courses is generally one year. Some courses may, however, have more limited access. As such, we advise you to always check this information, which is provided on the page dedicated to your specific course. Please note that no extensions shall be provided. Memberships for e-learning courses begin on the date of purchase. No cancellations or extensions shall be granted. Licenses for these courses are non-transferable. These purchases are considered final sales. E-learning products are neither exchangeable nor refundable.

You will receive the information required to access the platform by email within 24 business hours following your registration. We recommend that you log in as soon as possible since, for security reasons, the links and temporary passwords provided are only valid for 10 days. After this time, you will need to contact us again to receive a new access link and temporary password.

Special rates can be applied for group registration. In this particular case, we invite you to complete the following form. Our team will be happy to contact you in order to provide more detailed information.

1.4. Testimonials and reviews

Technologia users are encouraged to share their opinions on the training courses they have taken with us. However, no review shall be published without prior monitoring or moderation by Technologia. Technologia reserves the right to decide whether or not to publish the review, without being required to provide any justification.

2 Certification

In accordance with the Act to promote workforce skills development and recognition (Bill 90), Technologia is an educational institution accredited by Emploi-Québec (certificate No. 0053016). The investments you make in Technologia are therefore eligible under this law.

3 Information provided on the site

Technologia cannot guarantee that the contents and functionalities of its Web site will be available at all times, nor does it guarantee the security of the information handled by its servers.

4 Rates

The rates displayed on the site are for public courses. For customized or corporate training (private training), rates shall be provided following an evaluation by our sales department.

Some companies and organizations have preferential rates they can apply when purchasing courses online. These preferential rates have been established beforehand by our sales department. If, when registering for the course, a user takes advantage of a preferential rate to which he is not entitled, the latter will not be permitted to attend the course until the situation has been rectified.

5 Member account, password and security

Users can register as guests or members. To become a member, the user must follow the registration process required to create an account. The information provided during this registration process must be correct and accurate. The creation of a member account involves creating a username and a password.

The User is responsible for his account, username and password and must inform Technologia immediately of any unauthorized use of his account. Technologia shall not be held liable for any losses incurred as a result of improper use of a member's account (or of his username and/or password). Conversely, the User shall be held liable for any damage or loss caused to Technologia as a result of the use of his access data by another user. Furthermore, the User agrees not to use the account of another member.

The User is responsible for his username and password and is also responsible for protecting the latter. Technologia, for its part, agrees to not disclose any information related to its members’ accounts.

6 Copyright

This Web site is published by Groupe informatique Technologia Inc. Its design, layout and content are protected by copyright (© 2020 - Groupe informatique Technologia Inc. All rights reserved.)

Groupe informatique Technologia Inc. owns the registered trademarks displayed on this site, including trademarks, logos, slogans and service marks, including “Technologia,” “Know more. Worth more,” “Train. Perform. Transform.” The expression "trademarks" covers all names, logos and icons identifying the products and services of Groupe informatique Technologia Inc.

No part of this site should be construed as granting, even implicitly, any license or right to use any trademark displayed on this site.

Permission is granted to view, download, print, reproduce and distribute any page from this site provided that no changes are made and that the present notice is attached to any page distributed. Any other use of the pages within this site is prohibited.

This Web site may contain material that is copyrighted by other companies. This site may also contain references to trademarks not owned by Technologia.

7 Limitation of commitment

The content of Technologia’s Web site (including copies, photos, graphs, links, etc.) is a summary of the company’s overall offering and does not constitute a guarantee of any kind. It is intended solely as a means of providing general information and can be modified without advance notice.

All e-mails, comments, suggestions or other information shared or submitted to Technologia through this Web site or in response to a survey on this site becomes and shall remain the property of Technologia.

Technologia reserves the right to change the conditions mentioned herewith and to make modifications to any of the courses, seminars or other services described on this Web site. Technologia is also entitled to change training dates and locations or to cancel sessions at any time, and this with no advance notice or liability.

8 Third-party or manufacturer information

All third party or manufacturer data is provided by third parties or manufacturers and made available by Technologia free of charge. While Technologia makes every effort to disseminate quality information that is as up to date as possible, it is in no way responsible for third-party or manufacturer claims or promises. Technologia may under no circumstances be held liable for erroneous guarantees, outdated, incomplete or faulty data, or any other element involving a specific third party or manufacturer.

9 Links to other sites

Technologia's Web site features links to external or associated/affiliated sites, but shall  not be held responsible for the contents or information displayed on these sites. We urge users who click on any of these external links to carefully read the related security and confidentiality policies, as they are essentially visiting these sites (external to www.technologia.com) at their own risk.

10 Prioritizing your comments and complaints

Should you believe that Technologia has failed to abide by the principles stated in its Code regarding the protection of personal information, you can file a complaint with the Technologia representative responsible for the Code's internal application. Please send any such complaints or comments to Estelle Mendy, Technologia's Marketing Director, at: 440, René-Lévesque West, 5th floor, Montréal (Québec) H2Z 1V7.

Technologia promises to investigate all complaints regarding violations of its Code and to take all measures subsequently deemed necessary, including making changes to the Code or the organization's practices. We also promise to keep you informed of the results of any investigation initiated in response to your complaint.