Communicating effectively is a crucial skill that comes into play in every aspect of our lives, from personal relationships to professional interactions. Yet it's not easy: many people have difficulty expressing themselves clearly and actively listening to others, leading to misunderstandings, conflicts and unproductive relationships.
This effective communication training is designed to help you improve your communication skills and build stronger, more meaningful connections with others. Whether you are a student, a professional, or simply want to improve your personal relationships, this training will help you develop essential skills for effective communication.
The goal is to help you become a more confident and effective communicator. By mastering the concepts and applying the techniques covered in this course, you will be able to clearly communicate your ideas and needs and build stronger relationships with others.
Duration
2 days
Schedule
9h to 16h
Regular fee
$945
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$850
Objectives of the training
At the end of this training, you will be able to apply the best practices related to verbal communication.Targeted audience
Any audience.Prerequisite
None.Trainers
Course architecture
During this training you will learn about active listening, empathy and assertiveness. You will also learn how to adapt your communication style to different situations and audiences. You will also learn how to overcome common communication barriers such as perception and communication filters.
This two-day course consists of six learning units.
This two-day course consists of six learning units.
Segment 1 - Communication and Me
The participant will be able to describe in his or her own words the concept of communication.
The participant will be able to describe in his or her own words the concept of communication.
- Being a good communicator
- My personal goals
- The Johari window
Segment 2 - The Basics of Communication
The participant will be able to apply the basics of interpersonal communication.
The participant will be able to apply the basics of interpersonal communication.
- The credibility of the message
- Model of communication transmission
- The importance of perception
- Active listening
- Empathy
- Filters and noise
- How to say no
Segment 3 - What are the communication styles
The participant will be able to describe the four communication styles according to Merrill-Reid.
The participant will be able to describe the four communication styles according to Merrill-Reid.
- Identify my communication style
- Understand the different communication styles
- Identify the style of the person I am communicating with
- Adjust my communication to strengthen relationships
Segment 4 - Planning Effective Communication
The participant will be able to plan effective communication.
The participant will be able to plan effective communication.
- Questions to ask yourself
- What is the objective of my communication
- Attitude, style and context
- Conducting a difficult conversation
Segment 5 - How to Give Feedback
The participant will be able to give constructive feedback.
- When and how to give implicit feedback versus explicit feedback
- Constructive feedback
- Criticism
- Praise
- What are the elements of good feedback
- How to give feedback to your boss
Segment 6 - How to make a news announcement
The participant will be able to formulate a news announcement.
- Communicating in front of a group
- Behavioural skills of communication
- Visual communication
- Gestures and facial expressions
- Posture and movement
- Humor
- Words and non-words
- The natural self
If you have any questions about registration, cancellation, schedules, language of instruction, etc. you will find answers in our FAQ.
Pedagogical details
Type of training
Skill development
Skill development and knowledge integration
Decision support
Basic knowledge
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quoteDuration
2 days
Schedule
9h to 16h
Regular fee
$945
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$850
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote