Take advantage of this new dimension of success and authentic leadership
During this training, participants will have the opportunity to gain an understanding of the various aspects of emotional intelligence in the workplace and the impact that effective emotional management can have on their professional and personal lives. They will be guided to recognize and develop personal and social skills across the five dimensions of emotional intelligence: self-awareness, self-management, motivation, empathy, and social skills.
They will be able to develop a personal action plan.
Emotional intelligence is the foundation of the critical skills necessary for an individual’s success as a member of their work team.
Is it for you ?
Any audience.
Prerequisites
None.
Training content
1 Defining Emotional Intelligence
By the end of this segment, participants will have a better understanding of the concept of emotional intelligence and how it contributes to professional success.
- Reflection on the qualities associated with emotional intelligence.
- Overview of the concept of intelligence according to the models of Goleman, Rouven Bar-On, and Annie McKee.
- Importance of psychological safety for effective team management.
2 Introduction to the 5 Components of Emotional Intelligence
Identify the pillars of emotional intelligence development to better understand one’s own position:
- Self-awareness and emotional regulation.
- Motivation and empathy (the connection lever).
- Social skills for constructive influence.
3 Self-awareness
Recognizing that self-awareness is the foundation for developing emotional intelligence:
- Exploring the language of emotion.
- Discovering your zone of excellence: talents, skills, and values.
4 Self-Control
Experimenting with tools for managing daily stress and tension:
- Identifying strategies to regulate intense emotions.
- Practical exercise: meditation or cardiac coherence to preserve mental health
5 Motivation and the “Flow” State
Aligning with your core drivers for sustainable performance:
- Experiencing “flow” to achieve optimal performance.
- Assessing motivational factors: identifying what recharges or drains your energy.
- Work-life balance: prioritizing areas requiring greater attention to maintain your commitment.
6 Empathy
Improving interactions through active listening:
- Role-playing to assess your level of empathy toward others.
- Professional practice to better understand the needs of clients and colleagues.
7 Social Skills
Acquiring the basics of communication that fosters problem-solving:
- The 3 channels of communication and positive influence.
- Applying Nonviolent Communication (NVC) in conflict situations.
8 Conclusion
Translating what you’ve learned into a sustainable development project:
- Developing a mind map and finalizing your action plan.
- Connecting this to the role of your values within the organization.
📌 Practical information
Our training sessions are offered in Montreal or Quebec City, in person or in a virtual classroom. Dates and locations are specified when you select your session below. If you have any questions, check out our FAQ.
