Objectives
A strong ability to connect with others can supercharge productivity, innovation, and teamwork; an empathetic workforce shows increased profitability and happiness. And a strong personal empathy practice offers huge rewards at the individual level as well. This groundbreaking collection offers big insights as well as real-world skills for increasing empathy both at the personal and organizational levels. The results can revolutionize the workplace.
Is it for you ?
Any Audience.
Prerequisite
None.
Content
Identifying negative emotions
- Connecting your emotions to your needs
- Use emotions to boost productivity
- Identify and understand your feelings
Use your emotions
- Making a difficult decision
- Make better decisions
- Put self-empathy into practice
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Develop your communication skills
- Don’t judge: make factual observations
- Using factual observation
- Form better relationships
- Connect strongly and empathically
Improve your listening
- Lacking empathy
- Empathy is a 2-way street
- Enhance your listening skills
- Master the power of listening
Define your team's DNA
- Defining your organization's key principles
- Define the organization's DNA
- Define core values
Improve your team's productivity
- Making difficult group decisions
- Make effective group decisions
- Make connected decisions
💡 Useful information
100% online training. Accessible anytime, from anywhere, giving a one year of access to the training. If you have any questions regarding registration, the language of instruction, or cancellation policies, please consult our FAQ .