Objectives
A strong ability to connect with others can supercharge productivity, innovation, and teamwork; an empathetic workforce shows increased profitability and happiness. And a strong personal empathy practice offers huge rewards at the individual level as well. This groundbreaking collection offers big insights as well as real-world skills for increasing empathy both at the personal and organizational levels. The results can revolutionize the workplace.
Is it for you ?
Any Audience.
Prerequisite
None.
Content
Identifying negative emotions
- Connecting your emotions to your needs
- Use emotions to boost productivity
- Identify and understand your feelings
Use your emotions
- Making a difficult decision
- Make better decisions
- Put self-empathy into practice
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Develop your communication skills
- Don’t judge: make factual observations
- Using factual observation
- Form better relationships
- Connect strongly and empathically
Improve your listening
- Lacking empathy
- Empathy is a 2-way street
- Enhance your listening skills
- Master the power of listening
Define your team's DNA
- Defining your organization's key principles
- Define the organization's DNA
- Define core values
Improve your team's productivity
- Making difficult group decisions
- Make effective group decisions
- Make connected decisions
💡 Useful information
100% online training. Accessible anytime, from anywhere, giving a one year of access to the training. If you have any questions regarding registration, the language of instruction, or cancellation policies, please consult our FAQ .
Trainers
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quote