Objectives of the training
At the end of this training, the participant will be able to maintain a balance between their personal expectations and the needs of the organization.Targeted audience
Administrative personnel.Prerequisite
None.Trainers
Benefits for Participants
- better know themselves and others;
- better realize the value and importance of their role
- Organize, communicate, manage and produce more effectively;
- work better as a team;
- to better manage their time.
To better assert themselves, work better as a team and develop harmonious collaboration.
Course architecture
- What is my profile as an administrative assistant?
- Tests to better identify your current profile and measure your progress
- Competency test
- Time understanding test
- Personality Test
- How to organize and manage: understanding time
- Developing your ways of doing: planning, organizing, managing according to resources and - controlling your environment
- Develop your ways of being: communication, decision making, behavior
- How to say no
- Manage your time and priorities: plan (short and long term), coordinate and confirm your priorities.
- Mastering interruptions and time crunches
- Follow the principles of the Eisenhower matrix and distinguish between Urgent and Important
- Personality of the executive assistant
- Discover your personality style
- Characteristics associated with your personality typology
- Relational characteristics according to personality type
- Leverage the different aspects of your personality style
- Knowing yourself and your manager's personality for a healthy and successful working relationship
- Self-affirmation
- Importance and identification of your values
- Aligning your values with those of the organization
- Developing self-affirmation
- Communication skills
- What are the pitfalls of communication
- Distinguishing the different forms of communication
- Asking the right questions to understand needs.
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quotePrivate or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote