The administrative assistant often plays a key role in the organization because he or she is constantly in contact with internal and external clients in various situations. This requires the ability to manage, communicate, organize and produce the various files and mandates adequately.
This training for administrative assistants allows you to develop the skills to work hand in hand with your superior and to be his or her right hand, efficient and recognized. You will be able to collaborate with different stakeholders, play your role fully and keep your commitments.
Duration
2 days
Schedule
9h to 16h
Regular fee
$965
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$865
Objectives of the training
At the end of this training, the participant will be able to maintain a balance between their personal expectations and the needs of the organization.Targeted audience
Administrative personnel.Prerequisite
None.Trainers
Benefits for Participants
As a result of the training, participants will be able to:
- better know themselves and others;
- better realize the value and importance of their role
- Organize, communicate, manage and produce more effectively;
- work better as a team;
- to better manage their time.
To better assert themselves, work better as a team and develop harmonious collaboration.
Course architecture
- What is my profile as an administrative assistant?
- Tests to better identify your current profile and measure your progress
- Competency test
- Time understanding test
- Personality Test
- How to organize and manage: understanding time
- Developing your ways of doing: planning, organizing, managing according to resources and - controlling your environment
- Develop your ways of being: communication, decision making, behavior
- How to say no
- Manage your time and priorities: plan (short and long term), coordinate and confirm your priorities.
- Mastering interruptions and time crunches
- Follow the principles of the Eisenhower matrix and distinguish between Urgent and Important
- Personality of the executive assistant
- Discover your personality style
- Characteristics associated with your personality typology
- Relational characteristics according to personality type
- Leverage the different aspects of your personality style
- Knowing yourself and your manager's personality for a healthy and successful working relationship
- Self-affirmation
- Importance and identification of your values
- Aligning your values with those of the organization
- Developing self-affirmation
- Communication skills
- What are the pitfalls of communication
- Distinguishing the different forms of communication
- Asking the right questions to understand needs.
The administrative assistant has a key role to play with his/her manager and within the organization. The assistant can play a strategic role as a facilitator, provided he or she has a good understanding of the issues and a good approach to dealing with them.
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quoteDuration
2 days
Schedule
9h to 16h
Regular fee
$965
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$865
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quote