The administrative assistant often plays a key role in the organization because he or she is constantly in contact with internal and external clients in various situations. This requires the ability to manage, communicate, organize and produce the various files and mandates adequately.
This training for administrative assistants allows you to develop the skills to work hand in hand with your superior and to be his or her right hand, efficient and recognized. You will be able to collaborate with different stakeholders, play your role fully and keep your commitments.
Duration
2 days
Schedule
9h to 16h
Regular fee
$895
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$805
Objectives of the training
At the end of this training, the participant will be able to maintain a balance between their personal expectations and the needs of the organization.Targeted audience
Administrative personnel.Prerequisite
None.Trainers
Course architecture
As a result of the training, participants will be able to:
- better know themselves and others;
- better realize the value and importance of their role
- Organize, communicate, manage and produce more effectively;
- work better as a team;
- to better manage their time.
- better know themselves and others;
- better realize the value and importance of their role
- Organize, communicate, manage and produce more effectively;
- work better as a team;
- to better manage their time.
To better assert themselves, work better as a team and develop harmonious collaboration.
- What is my profile as an administrative assistant?
Tests to better identify your current profile and measure your progress
Competency test
Time understanding test
Personality Test - How to organize and manage: understanding time
Developing your ways of doing: planning, organizing, managing according to resources and controlling your environment
Develop your ways of being: communication, decision making, behavior
How to say no
Manage your time and priorities: plan (short and long term), coordinate and confirm your priorities.
Mastering interruptions and time crunches
Follow the principles of the Eisenhower matrix and distinguish between Urgent and Important - Personality of the executive assistant
Discover your personality style
Characteristics associated with your personality typology
Relational characteristics according to personality type
Leverage the different aspects of your personality style
Knowing yourself and your manager's personality for a healthy and successful working relationship - Self-affirmation
Importance and identification of your values
Aligning your values with those of the organization
Developing self-affirmation - Communication skills
What are the pitfalls of communication
Distinguishing the different forms of communication
Asking the right questions to understand needs
The administrative assistant has a key role to play with his/her manager and within the organization. The assistant can play a strategic role as a facilitator, provided he or she has a good understanding of the issues and a good approach to dealing with them.
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quoteDuration
2 days
Schedule
9h to 16h
Regular fee
$895
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$805
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote