Put human needs at the forefront of your development projects by adopting a set of practices, tools and principles that answer the questions: for whom and why? With Design Thinking, you promote an approach that focuses on "how to improve the lives of my users" rather than "how to sell more to my customers". Thus, you allow your organization to stand out in the market, faster and better, by reconciling the three components of innovation: desirability, viability and feasibility. Design Thinking is an approach that is resolutely focused on action, operational implementation and the testing of ideas to identify ways to add value for users.
Objectives
During this workshop, the participant will be able to learn about the Design Thinking approach.
Is it for you ?
Director, Team Manager, PO, Project Manager, IT Project Manager, Business Analyst, Solution Architect, Continuous Improvement Consultant, Organizational Development Consultant, Organizational Transformation Consultant, Customer Experience Consultant
Your benefits
Content
With this training, you will promote a transversal and participative approach, triggering collective intelligence. You will be able to promote the emergence of innovative and original solutions, whether for internal or external use. You will know which tools, processes and, above all, the mindset are conducive to creating value for the end user. You will have the tools in hand to favor an empathetic approach that goes far beyond responding to a set of specifications.
An opportunity to try to model the unexpected and make fruitful discoveries.
Session #1
- What is Design Thinking
- the promise of Design Thinking's impact
- The mindset of clarifying a complex problem to identify unmet customer or user needs.
- The essential tools of the clarification phase
Session #2
- How to optimize the ideation phase
- the right mindset for the ideation phase to imagine creative solutions that are perfectly aligned with the clients' needs
- the essential tools of the ideation phase
Session #3
- How to succeed in the prototyping and experimentation phase
- the right mindset for the prototyping and experimentation phase to concretize and test solutions with stakeholders and clients/users
- the scientific basis for prototyping
- activities for prototyping and testing hypotheses
💡 Useful information
Our training sessions are offered in Montreal or Quebec City, in person or in virtual format. Dates and locations are provided when you select your session below. If you have any questions regarding registration, schedules, the language of instruction, or cancellation policies, please consult our FAQ .
Trainers
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
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