This BPMN 2.0 "Business Process Model and Notation" training will help you model your organization's business processes in a graphical and visual way, but above all in a standard way. Knowing how to map your business processes allows you to analyze and improve your processes to stay competitive and aligned with your business objectives. This way, all stakeholders will share the same language, which also promotes a common understanding with the stakeholders involved in their activities and will be able to adapt quickly to changes.
Objectives
To provide the knowledge and skills required to understand the main elements of the BPMN 2.0 standard and to produce business process models in MS Visio.
Is it for you ?
Professionals who need a structured approach to model real-life work situations. Managers in charge of steering, monitoring and controlling processes. Technical experts (business architects, business process designers) responsible for deploying enterprise solutions. Analysts (business analysts, consultants, IT professionals) responsible for creating and improving operational and functional processes.
Prerequisite
Ideally know Visio or have taken the training course "Use Visio for processes, maps, plans and more" (MS567)
Content
This training on process mapping will allow you to:
- Know the basic concepts of business process management (BPM).
- Understand the main elements contained in the BPMN 2.0 standard.
- Understand the basic conventions of process modeling.
- Understand the main symbols and notations of the standard.
- Produce simple process flow diagrams.
- Identify processes, tasks and situations in their work environment that have similarities with the concepts covered.
The most commonly used process modeling notations
Voir l'image
(source Sola, et al., 2022)
This Process Mapping course covers process modeling conventions, orchestration and collaboration diagrams, among others, through exercises and concrete examples of modeling different types of processes. You will also see some tips and techniques to work efficiently and better master the BPMN 2.0 mapping approach.
What are the key concepts of process management
- What is Business Process Management (BPM)
- What is BPMN: the elements contained in the BPMN 2.0 standard, nature, specificities and objective of BPM.
- How to fill the gaps of traditional mapping with BPMN 2.0
- How to give visibility on organizational processes
See more + / -
What is a business process
- The life cycle of a business process (modeling, deployment, optimization, etc.)
- Process framework (definition, structuring, limits)
- Process management (steering processes, business processes, support processes, etc.)
• How to model processes
- Model elements (initial state, final state, activity sequence, abstraction levels, sub-processes)
- Graphical elements of modeling (activities, gateway, events, flows, etc.)
What are the characteristics of the tasks
- Nature, specificities, definition, graphical characteristics, types of tasks
- Abstract task, user task, manual task, send/receive task, business rule, service task, scripted task.
How to use activity markers
- Sub-process marker
- Loop marker
- Multiple parallel instance marker
- Multiple sequential instance marker
- Ad-Hoc marker
- Compensation marker
- Meaning of the different types of borders
Roles and Meaning of Branches
- What is a gateway
- Flow with divergent branching when several paths are possible
- Flow with converging branch when several situations are possible
- Symbols of the branches
What is an event in BPMN
- Trigger, intermediate or terminal event
- Multiple starts
- Peripheral events (switch/non-switch)
- Events and sub-processes
- Events and messages
- Intermediate and peripheral messages
- Difference between message and signal
- Timer event
- Conditional event, hyperlink and subprocess types
Transactions
- The different types of flows and their rules
- Pool & Lane and their rules
- How to build a collaboration diagram
- Data rules in BPMN
- Approach to modeling a process in BPMN
- Establishing a scope
- Develop a summary map
Designing a BPMN diagram (parent and child processes, adding flows)
- How to use MS Visio to map processes
- Overview of MS Visio software, menus, functions, templates and shapes useful in mapping
Review of useful MS Visio functions: connecting shapes, modifying shapes, creating templates, using shape data and reporting shapes, layout and printing.
Notes
This course is presented using the 2024 Professional version. Students are asked to bring personal business mapping examples to class to help target their learning needs.
💡 Useful information
Our training sessions are offered in Montreal or Quebec City, in person or in virtual format. Dates and locations are provided when you select your session below. If you have any questions regarding registration, schedules, the language of instruction, or cancellation policies, please consult our FAQ .
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
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