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Emotional intelligence in the workplace

Technologia
by Technologia
Technologia
Emotional intelligence in the workplace

Of course your IQ will help you in your work, but it is insufficient because it only deals with the rational aspect of things. In the life of a company, there are not only dashboards and performance indicators, but above all, there are people, not always rational. And your emotional intelligence, your EQ, can help you where your IQ will not always be of much help.

It is the combination of the two, IQ and EQ, that will allow you to go further, personally, but also within your team... or when emotion favors good performance.

If IQ refers to know-how, EQ encompasses life skills. And this is where its subtlety lies, since your emotional intelligence can allow you to use your emotions to guide your thoughts and behavior. You can even influence the emotions of others.

Multiple professional benefits

The objective of working on your emotional intelligence is simple: to adjust your emotions and those of others in order to motivate yourself and persevere, in all circumstances. And it is a matter of developing it well: it is in us, but we do not all make the most of it.

To achieve this, you must be able to identify your emotions and decode them. What generates your stress? or your procrastination? or your impulsiveness? And don't forget the others, your colleagues. What impact does your behavior have on them? or their behavior on you? Can you communicate with them in a transparent way? To give or receive constructive feedback?

The company is not made of hermetic silos. It is more and more thought of as collaborative: the decisions made by one team influence the reality of the others. In this context, being able to navigate with good intelligence with the various stakeholders is a real asset. Especially since it won't always be easy: there will be conflicts. And your EQ can help you better understand them.

In the long run, working on your emotional intelligence will lead you to better manage your emotions (when you don't win a case). To communicate more easily with others, even difficult personalities. More generally, you will be able to step back and observe, understand and act less impulsively, and seize opportunities with full knowledge of the facts.

Even before collaboration: Emotional intelligence can help you during a recruitment process to appreciate a candidate's personality and anticipate how he or she will fit into the team. It can help you, when interviewing for a new job or position, to stay in control and give your best.

Benefits for the company

All of the above is in itself a significant amount of benefits for the company, as it benefits from balanced employees who are empathetic and in control of their emotions, able to influence others and intervene in difficult moments.

In everyday language this has a name: the leader.

And companies need them because these are the people who will contribute to the implementation of change, to the management of the obstacles that come with it, to the motivation of "the troops" and therefore to the improvement of the organization's performance.

Conclusion

Emotional intelligence allows us to adapt to all situations, including conflicts. Therefore, it allows us to better approach and resolve them, and thus reduce anxiety in favor of efficiency.

It is an ally to optimize our interpersonal relations, to decrease possible tensions, to encourage "esprit de corps".

With it, you will develop a better personal balance and thus a greater self-confidence. You will have a greater capacity to make well-considered choices and to reach your objectives.

Whether you are a manager or not.

To learn more about it:

Emotional intelligence I: developing it to better interact daily

 

Emotional Intelligence II: Techniques for optimizing interpersonal relationships

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