During the training, participants will have the opportunity to become aware of the different aspects of emotional intelligence and the impact that good emotional management can have on their personal and professional lives. Participants will develop awareness and personal and social skills in the four areas of emotional intelligence: self-awareness, self-management, awareness of the social environment of the organization and relationship management. They will be able to develop a personal action plan. Emotional intelligence is the foundation of critical skills for the individual's success as a member of their work team.
Duration
2 days
Schedule
9h to 16h
Regular fee
$965
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$870
Objectives of the training
Upon completion of this course, participants will be able to adapt their interactions with work colleagues by using emotional intelligence tools and strategies.Targeted audience
Any audience.Prerequisite
None.
Course architecture
Emotions are part of the human being and therefore cannot remain outside the organization. Participants will work on developing their emotional intelligence to try to understand and better control their emotions. This skill is based on awareness, of self, others and feelings and allows for better interpersonal relationships.
The training addresses :
- The impact of emotions on relationships
- The impact of emotions on collaboration
- Receiving the emotions of others
- Managing one's own emotions
The training covers the 4 spheres of emotional intelligence:
The training addresses :
- The impact of emotions on relationships
- The impact of emotions on collaboration
- Receiving the emotions of others
- Managing one's own emotions
The training covers the 4 spheres of emotional intelligence:
1. Self-awareness
Recognizing the main facets of our personality.
Recognizing the main facets of our personality.
Understanding our emotions, recognizing their influence, their usefulness and using them to guide our decisions. This involves the necessary awareness and transformation of certain programmed behavior patterns, which can negatively impact our ability to communicate, stay in control, manage change and develop harmonious and productive relationships with the rest of the team.
We will see:
- The benefits of good self-awareness
- Personality encoding patterns
- Personality traits and perceptions
- The importance of knowing your hot buttons
- The impact of our values and priorities on our behaviors - how to foster motivation rather than de-motivation
- The impact of personal belief systems - how to transform them
- Programmed behaviors
We will see:
- The benefits of good self-awareness
- Personality encoding patterns
- Personality traits and perceptions
- The importance of knowing your hot buttons
- The impact of our values and priorities on our behaviors - how to foster motivation rather than de-motivation
- The impact of personal belief systems - how to transform them
- Programmed behaviors
2. Self-management
Choosing the tools to stay in control of our emotions.
Or how to effectively and positively guide our behavior by being flexible in our interactions with others. Hence the importance of identifying and clarifying the triggers of motivation, such as personal values, beliefs, optimism, ability to face adversity and differences of opinion.
- Elements and impacting factors
- Self-esteem, assertiveness and confidence
- Listening skills
- Elements and impacting factors
- Self-esteem, assertiveness and confidence
- Listening skills
3. Knowledge of others
Interpreting the personality traits of others and adjusting accordingly
Apply proven communication techniques to develop a better understanding of others and to establish good interpersonal relationships - mastering verbal and non-verbal language, listening skills, openness, empathy and constructive feedback.
Demonstrate listening and presence: empathy.
- Functional Framework
- Barriers
- Verbal and non-verbal communication
4. Relationship management
Build harmonious relationships in your professional and personal life.
Effectively manage personal and professional relationships, build strong and lasting relationships, connect on an emotional level, rally others and demonstrate leadership. In short, succeed in identifying the conditions for success to enable participants to increase their level of influence according to the different personality types, contexts and circumstances in their personal and professional lives.
- Benefits of the course
- Communication styles
- Managing emotions
- Tools and strategies
If you have any questions about registration, cancellation, schedules, language of instruction, etc. you will find answers in our FAQ.
Pedagogical details
Type of training
Skill development
Skill development and knowledge integration
Decision support
Basic knowledge
Training architecture
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quoteDuration
2 days
Schedule
9h to 16h
Regular fee
$965
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$870
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote