Design effective dashboards to monitor quality metrics, track key performance indicators, and optimize software testing activities.
Are you improving the quality of your software deliverables, processes and products?
Are you improving your software testing?
This training will help you identify the quality and testing metrics that are relevant to your organization and then present them according to the best practices for creating a dashboard.
The right metrics will allow you to evaluate your performance in a consistent and objective manner. The right metrics allow you to make the right decisions and contribute to the implementation of continuous improvement.
Is it for you ?
All development and management positions.
Prerequisites
None.
Training content
In this training you will learn how to build your quality and testing dashboard based on your quality control points and test results. This training will allow you to identify the most relevant metrics for your organization; to create a quality dashboard and to use the metrics generation tool.
Metrics are a must for any organization that wants to achieve continuous improvement on its quality and software testing practices.
1 Basic principles and concepts on metrics
- What are software metrics?
- Quality of a good metric and its utility
- Why measure?
- Quality metrics or test metrics?
- The different dashboards, essential components of your quality program
- What to measure?
- Where do the metrics come from to achieve continuous improvement and optimization of our processes?
2 Standard metrics
- What is a quality model?
- Structure of a model
- Some of the most well-known models.
- Quality in use, external quality and internal quality
- SQuaRE or ISO 25010
- Examples, advantages and disadvantages of standard metrics
3 Creating a dashboard
- What is a quality dashboard?
- Best practices and examples
- What is the GQM technique?
- Visibility of metrics in the organization according to CMMI.
- What are the most common mistakes when implementing metrics?
- Failure report and main causes.
4 Measurement process
- Quick presentation of ISO 15939
- Simplified summary of the metrics implementation process (in 10 points)
5 Study of examples and problem solving techniques
- Presentation of the quality and test metrics tool
- How to initiate a corrective action?
- Presentation of a 6 step problem solving technique and continuous improvement process.
- Tools on metrics and exercises
📌 Practical information
Our training sessions are offered in Montreal or Quebec City, in person or in a virtual classroom. Dates and locations are specified when you select your session below. If you have any questions, check out our FAQ.
