This hands-on training takes you from basic to expert use of Microsoft Outlook, helping you gain efficiency and peace of mind in your day-to-day work.
You will learn how to structure your inbox, organize your emails methodically, use the Tasks feature as a concrete management tool, and optimize your calendar to better plan your priorities. You will also explore how to integrate Copilot into your Outlook environment to work smarter.
Whether you are a freelancer, an office worker, or a manager, this training provides strategies that are immediately applicable to reduce information overload, better manage your deliverables, and regain control of your time.
Compatible with Microsoft 365 (formerly Office 365), this training is intended for Windows users looking to transform Outlook into a true professional productivity tool.
Objectives
By the end of this course, participants will be able to optimize Outlook and turn it into a real management tool.
Is it for you ?
This training is designed for anyone using Microsoft Outlook in a professional setting who wishes to go beyond the basic functions.
It is particularly well-suited for the following profiles:
• Office workers for whom the inbox is a central daily tool
• Managers and coordinators who juggle multiple projects, tasks, and contacts
• Freelancers/independent professionals looking to better structure their time and communications
• Anyone who feels overwhelmed by email volume or struggles to find information in their mailbox
Prerequisite
Basic knowledge of Outlook. This training is not suitable for users with Mac computers.
Your benefits
Content
Outlook is much more than just an inbox. This training guides you step-by-step to leverage all the application's features and turn it into a true tool for managing your time and priorities. Structured into four major progressive parts, each section generates concrete results that are immediately applicable in your professional environment.
Quick Wins: Transforming your use of Outlook from day one
Strategies that are immediately applicable to adapt the Outlook environment to your work habits.
- Customize the Quick Access Toolbar
- Quickly create different forms from the inbox
- Use building blocks (Quick Parts) to speed up drafting
- Integrate Copilot into the Outlook environment and use it strategically
- Configure and customize Quick Steps to suit your needs
Mastering the "Tasks" feature to manage emails and deliverables
Optimize productivity and organization in the short and long term.
- Configure Outlook to optimize task management
- Create different task views according to your needs
- Create tasks based on sound time management principles
- Create reusable task templates
- Apply categories to group and prioritize tasks
- Break down a complex or long-term project into distinct steps to facilitate tracking
- Convert emails into tasks so nothing slips through the cracks
- Create recurring tasks for repetitive actions
- Assign tasks to team members
See more + / -
Efficiently organizing your emails to stay focused on what matters
Build your inbox, reduce information noise, and quickly find what really counts.
- Adopt best practices for email management and filing
- Create effective filing folders
- Use the Archive button wisely
- Perform advanced searches in your inbox
- Categorize emails for quick retrieval
- Create automated messaging rules
Optimizing your calendar to plan priorities and collaborate better
Best practices and advanced options to better organize your time and facilitate coordination with colleagues and collaborators.
- Apply the rules of effective calendar management
- Create meetings and check participant availability
- Schedule appointments with yourself to protect focus time
- Use categories to visually organize your agenda
- Share your calendar and manage access permissions
Notes
The course is presented using Outlook 2024 and also covers the features available in Outlook 2016, 2019 and 2021.
💡 Useful information
Our training sessions are offered in Montreal or Quebec City, in person or in virtual format. Dates and locations are provided when you select your session below. If you have any questions regarding registration, schedules, the language of instruction, or cancellation policies, please consult our FAQ .
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
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