EL379
Essential knowledge

Outlook 2021 : For a well-used mailbox - online training

Optimize Outlook 2021 usage: emails, calendar, contacts, and task management

From the basics to advanced commands, this thematic training course will help you communicate effectively and organize your activities.

Is it for you ?

All users wishing to discover or deepen their knowledge of Outlook.

Prerequisites

No knowledge of Outlook is necessary. Minimal practice with the software may help you progress more quickly.

What You'll Walk Away With

  • Manage emails efficiently using rules, filters, archiving, and tracking features
  • Organize work with calendar scheduling, meetings, and shared calendars
  • Build and manage contact lists and groups for better communication
  • Plan and track tasks to improve personal productivity
  • Customize Outlook environment and optimize mailbox and folder management

Training content

1 Essential modules

Outlook 2021 •Messages and contacts

This module offers interactive training with 29 training videos, 29 practice exercises and 3 additional information points.

2 Message management

  • Worth knowing: Discovering messaging
  • Viewing messages
  • What you need to know : The main rules of typography and typing aids
  • Creating and sending a message
  • What you need to know : Character formatting
  • Managing message text
  • Spell checking
  • Inserting attachments in a message
  • Attachments to a received message
  • Replying to messages
  • Message forwarding
  • Printing messages
  • Deleting a message
  • Managing messages when sending
  • Message delivery options
  • Message tracking indicator
  • Message signature
  • Message templates or forms
  • Message recall and forwarding

3 Message management

  • Message search
  • Message grouping, sorting and filtering
  • Absence management
  • Creating rules
  • Rules management
  • Message archiving
  • Junk mail management

4 Contact management

  • Address book recipients
  • Contacts in Outlook
  • Contact groups
  • Sorting and classifying contacts
  • Emailing a contact
  • Electronic business card

5 Outlook 2021 - Calendar, Tasks and Notes

This module offers interactive training with 13 training videos and 13 practice exercises.

6 Calendar management

  • Calendar in Outlook
  • Creating appointments and events
  • Recurring appointments and events
  • Managing meetings
  • Customize your calendar
  • Printing a calendar and its elements
  • Layout of print styles
  • Group calendars
  • Sharing calendars

7 Managing tasks and notes

  • Creating a task
  • Creating a note
  • Managing a task
  • Managing notes

8 Outlook 2021 - Outlook environment

This module offers interactive training with 17 training videos, 17 practice exercises and 6 additional information points.

9 Outlook environment

  • Mailbox environment
  • Using the reminder window
  • Category management
  • Using Help
  • To know : Selecting, copying, moving
  • Quick actions
  • Managing the Conversation view
  • Display customization
  • Managing general messaging options
  • Logging an item
  • Good to know: Customizing the ribbon
  • Did you know? Messaging and instant messaging
  • Did you know? Viruses
  • What you need to know : Outlook and Teams
  • What you need to know : Best e-mail practices
  • What you need to know : Outlook for the Web
  • Translated with DeepL.com (free version)

10 Manipulating folders

  • Flap management and folder access
  • Folder management
  • Search folders
  • Optimizing mailbox size
  • Exporting and importing folders
  • Data file management
  • Moving or copying items
  • Sharing a folder

11 The add-on module

Outlook 2021

Digital book: This module lets you consult a digital course material.

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📌 Practical information

100% online training. Accessible anytime from anywhere for one year. If you have any questions about registration, the language of instruction, or the cancellation terms, please consult our FAQ

Trainers

Upcoming information
Duration
5.5 hours
Regular fee
$149
Private or personalized training

Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.

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