Essential modules
Outlook 2021 - Messages and contacts
This module offers interactive training with 29 training videos, 29 practice exercises and 3 additional information points.
Message management
- Worth knowing: Discovering messaging
- Viewing messages
- What you need to know : The main rules of typography and typing aids
- Creating and sending a message
- What you need to know : Character formatting
- Managing message text
- Spell checking
- Inserting attachments in a message
- Attachments to a received message
- Replying to messages
- Message forwarding
- Printing messages
- Deleting a message
- Managing messages when sending
- Message delivery options
- Message tracking indicator
- Message signature
- Message templates or forms
- Message recall and forwarding
Message management
- Message search
- Message grouping, sorting and filtering
- Absence management
- Creating rules
- Rules management
- Message archiving
- Junk mail management
Contact management
- Address book recipients
- Contacts in Outlook
- Contact groups
- Sorting and classifying contacts
- Emailing a contact
- Electronic business card
Outlook 2021 - Calendar, Tasks and Notes
This module offers interactive training with 13 training videos and 13 practice exercises.
Calendar management
- Calendar in Outlook
- Creating appointments and events
- Recurring appointments and events
- Managing meetings
- Customize your calendar
- Printing a calendar and its elements
- Layout of print styles
- Group calendars
- Sharing calendars
Managing tasks and notes
- Creating a task
- Creating a note
- Managing a task
- Managing notes
Outlook 2021 - Outlook environment
This module offers interactive training with 17 training videos, 17 practice exercises and 6 additional information points.
Outlook environment
- Mailbox environment
- Using the reminder window
- Category management
- Using Help
- To know : Selecting, copying, moving
- Quick actions
- Managing the Conversation view
- Display customization
- Managing general messaging options
- Logging an item
- Good to know: Customizing the ribbon
- Did you know? Messaging and instant messaging
- Did you know? Viruses
- What you need to know : Outlook and Teams
- What you need to know : Best e-mail practices
- What you need to know : Outlook for the Web
- Translated with DeepL.com (free version)
Manipulating folders
- Flap management and folder access
- Folder management
- Search folders
- Optimizing mailbox size
- Exporting and importing folders
- Data file management
- Moving or copying items
- Sharing a folder
The add-on module
Outlook 2021
Digital book: This module lets you consult a digital course material.
