From the basics to advanced commands, this thematic training course will help you communicate effectively and organize your activities.
Duration
5.5 hours
Regular fee
$149
Objectives of the training
By the end of the course, participant will be able to use Outlook 2021 messaging software.Targeted audience
All users wishing to discover or deepen their knowledge of Outlook.Prerequisite
No knowledge of Outlook is necessary. Minimal practice with the software may help you progress more quickly.Trainers
Upcoming information
Course architecture
Essential modules
Outlook 2021 - Messages and contacts
This module offers interactive training with 29 training videos, 29 practice exercises and 3 additional information points.
Message management
- Worth knowing: Discovering messaging
- Viewing messages
- What you need to know : The main rules of typography and typing aids
- Creating and sending a message
- What you need to know : Character formatting
- Managing message text
- Spell checking
- Inserting attachments in a message
- Attachments to a received message
- Replying to messages
- Message forwarding
- Printing messages
- Deleting a message
- Managing messages when sending
- Message delivery options
- Message tracking indicator
- Message signature
- Message templates or forms
- Message recall and forwarding
- Worth knowing: Discovering messaging
- Viewing messages
- What you need to know : The main rules of typography and typing aids
- Creating and sending a message
- What you need to know : Character formatting
- Managing message text
- Spell checking
- Inserting attachments in a message
- Attachments to a received message
- Replying to messages
- Message forwarding
- Printing messages
- Deleting a message
- Managing messages when sending
- Message delivery options
- Message tracking indicator
- Message signature
- Message templates or forms
- Message recall and forwarding
Message management
- Message search
- Message grouping, sorting and filtering
- Absence management
- Creating rules
- Rules management
- Message archiving
- Junk mail management
- Message search
- Message grouping, sorting and filtering
- Absence management
- Creating rules
- Rules management
- Message archiving
- Junk mail management
Contact management
- Address book recipients
- Contacts in Outlook
- Contact groups
- Sorting and classifying contacts
- Emailing a contact
- Electronic business card
- Address book recipients
- Contacts in Outlook
- Contact groups
- Sorting and classifying contacts
- Emailing a contact
- Electronic business card
Outlook 2021 - Calendar, Tasks and Notes
This module offers interactive training with 13 training videos and 13 practice exercises.
This module offers interactive training with 13 training videos and 13 practice exercises.
Calendar management
- Calendar in Outlook
- Creating appointments and events
- Recurring appointments and events
- Managing meetings
- Customize your calendar
- Printing a calendar and its elements
- Layout of print styles
- Group calendars
- Sharing calendars
- Calendar in Outlook
- Creating appointments and events
- Recurring appointments and events
- Managing meetings
- Customize your calendar
- Printing a calendar and its elements
- Layout of print styles
- Group calendars
- Sharing calendars
Managing tasks and notes
- Creating a task
- Creating a note
- Managing a task
- Managing notes
- Creating a task
- Creating a note
- Managing a task
- Managing notes
Outlook 2021 - Outlook environment
This module offers interactive training with 17 training videos, 17 practice exercises and 6 additional information points.
Outlook environment
- Mailbox environment
- Using the reminder window
- Category management
- Using Help
- To know : Selecting, copying, moving
- Quick actions
- Managing the Conversation view
- Display customization
- Managing general messaging options
- Logging an item
- Good to know: Customizing the ribbon
- Did you know? Messaging and instant messaging
- Did you know? Viruses
- What you need to know : Outlook and Teams
- What you need to know : Best e-mail practices
- What you need to know : Outlook for the Web
- Mailbox environment
- Using the reminder window
- Category management
- Using Help
- To know : Selecting, copying, moving
- Quick actions
- Managing the Conversation view
- Display customization
- Managing general messaging options
- Logging an item
- Good to know: Customizing the ribbon
- Did you know? Messaging and instant messaging
- Did you know? Viruses
- What you need to know : Outlook and Teams
- What you need to know : Best e-mail practices
- What you need to know : Outlook for the Web
- Translated with DeepL.com (free version)
Manipulating folders
- Flap management and folder access
- Folder management
- Search folders
- Optimizing mailbox size
- Exporting and importing folders
- Data file management
- Moving or copying items
- Sharing a folder
- Flap management and folder access
- Folder management
- Search folders
- Optimizing mailbox size
- Exporting and importing folders
- Data file management
- Moving or copying items
- Sharing a folder
The add-on module
Outlook 2021
Digital book: This module lets you consult a digital course material.
Digital book: This module lets you consult a digital course material.
Training Notes
Complete online self-paced training. Accessible anytime from anywhere. One year access to the training and the digital book.
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quoteDuration
5.5 hours
Regular fee
$149
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quote