Objectives of the training
By the end of the course, participants will be able to use Outlook 2021 messaging software.Targeted audience
All users wishing to discover or deepen their knowledge of Outlook.Prerequisite
No knowledge of Outlook is necessary. Minimal practice with the software may help you progress more quickly.Trainers
Course architecture
Outlook 2021 - Messages and contacts
This module offers interactive training with 29 training videos, 29 practice exercises and 3 additional information points.
- Worth knowing: Discovering messaging
- Viewing messages
- What you need to know : The main rules of typography and typing aids
- Creating and sending a message
- What you need to know : Character formatting
- Managing message text
- Spell checking
- Inserting attachments in a message
- Attachments to a received message
- Replying to messages
- Message forwarding
- Printing messages
- Deleting a message
- Managing messages when sending
- Message delivery options
- Message tracking indicator
- Message signature
- Message templates or forms
- Message recall and forwarding
- Message search
- Message grouping, sorting and filtering
- Absence management
- Creating rules
- Rules management
- Message archiving
- Junk mail management
- Address book recipients
- Contacts in Outlook
- Contact groups
- Sorting and classifying contacts
- Emailing a contact
- Electronic business card
This module offers interactive training with 13 training videos and 13 practice exercises.
- Calendar in Outlook
- Creating appointments and events
- Recurring appointments and events
- Managing meetings
- Customize your calendar
- Printing a calendar and its elements
- Layout of print styles
- Group calendars
- Sharing calendars
- Creating a task
- Creating a note
- Managing a task
- Managing notes
Outlook 2021 - Outlook environment
This module offers interactive training with 17 training videos, 17 practice exercises and 6 additional information points.
- Mailbox environment
- Using the reminder window
- Category management
- Using Help
- To know : Selecting, copying, moving
- Quick actions
- Managing the Conversation view
- Display customization
- Managing general messaging options
- Logging an item
- Good to know: Customizing the ribbon
- Did you know? Messaging and instant messaging
- Did you know? Viruses
- What you need to know : Outlook and Teams
- What you need to know : Best e-mail practices
- What you need to know : Outlook for the Web
- Flap management and folder access
- Folder management
- Search folders
- Optimizing mailbox size
- Exporting and importing folders
- Data file management
- Moving or copying items
- Sharing a folder
Digital book: This module lets you consult a digital course material.
Training Notes
Complete online self-paced training. Accessible anytime from anywhere. One year access to the training and the digital book.
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quotePrivate or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote