Communication practices within an organization are essential to healthy individual and collective performance. This training course ensures that participants master the various notions linked to inter- and intra-team communication routines.
Objectives
At the end of the course, participants will be able to implement communication practices within their work team(s).
Is it for you ?
Executive manager, middle manager, front-line manager
Your benefits
Content
During this training course, participants will be made aware of the impact of organizational communication and will master the various components of a healthy and sustainable communication structure.
The course covers the various stages essential to the deployment of best communication practices.
1 - What is organizational communication and communication structure?
This step is essential to the development of a healthy and effective communication structure. During this stage, participants will discover the M communication model, which they will be able to adapt and deploy in their organization. Participants will thus master the key success factors relating to the design of a healthy, high-performance communication structure.
- What is corporate communication?
- The importance of organizational communication
- The M communication model: 3 axes
- The structure of communication in an organizational context
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2 - How to implement a communication structure with effective content and tools.
Participants will master the key success factors relating to communication content, note-taking tools and information management at these meeting points. Participants will be able to create agendas for each established meeting point, thus ensuring a formal and comprehensive communication structure ensuring the achievement of the company's organizational strategy.
- Key meeting points
- Organizational communication tools
- Communication challenges and tips
3 - Key communication skills to be developed in an organizational context
Participants will be able to understand and apply essential communication skills in an organizational context, including active listening, adapting their messages to suit their interlocutors, and providing continuous feedback. They will also master the main communication models to improve the quality of exchanges in their professional environment.
- Communication models
- Active listening
- Feedback
- Adapting in our communications
4 - Developing individual and organizational action plans
They will develop a personal action plan around the design of a communication structure specific to their organization, the meeting points to be optimized, and the communication skills to be developed. This step enables participants to put their previously acquired learning into practice to concretely deploy a communication structure and skills they can use within their organization.
- Designing a communication structure
- Assessment of communication practices
- Organizational communications audit
- Creation of an individual action plan
💡 Useful information
Our training sessions are offered in Montreal or Quebec City, in person or in virtual format. Dates and locations are provided when you select your session below. If you have any questions regarding registration, schedules, the language of instruction, or cancellation policies, please consult our FAQ .
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
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