Objectives of the training
At the end of the course, participants will be able to implement communication practices within their work team(s).Targeted audience
Executive manager, middle manager, front-line managerPrerequisite
None
Benefits for Participants
Understand the principles and implications of sound organizational communication
Design a communication structure appropriate to your professional reality
Implement desired communication routines
Obtain tips for healthy communication
Prevent communication-related challenges
Course architecture
During this training course, participants will be made aware of the impact of organizational communication and will master the various components of a healthy and sustainable communication structure.
The course covers the various stages essential to the deployment of best communication practices.
1 - What is organizational communication and communication structure?
The first step is to understand the implications of corporate communication. This step is essential to the development of a healthy and effective communication structure. During this stage, participants will discover the M communication model, which they will be able to adapt and deploy in their organization. Participants will thus master the key success factors relating to the design of a healthy, high-performance communication structure.
Main skills involved:
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What is corporate communication?
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The importance of organizational communication
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The M communication model: 3 axes
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The structure of communication in an organizational context
2 - How to implement a communication structure with effective content and tools.
The second stage consists of learning how to implement an effective communication structure. Participants will master the key success factors relating to communication content, note-taking tools and information management at these meeting points. Participants will be able to create agendas for each established meeting point, thus ensuring a formal and comprehensive communication structure ensuring the achievement of the company's organizational strategy.
Main skills involved :
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Key meeting points
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Organizational communication tools
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Communication challenges and tips
3 - Key communication skills to be developed in an organizational context
The third stage of the course aims to deepen participants' understanding of key communication skills and competencies in an organizational context. Participants will be able to understand and apply essential communication skills in an organizational context, including active listening, adapting their messages to suit their interlocutors, and providing continuous feedback. They will also master the main communication models to improve the quality of exchanges in their professional environment.
Main skills involved :
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Communication models
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Active listening
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Feedback
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Adapting in our communications
4 - Developing individual and organizational action plans
The fourth stage aims to concretize and integrate what participants have learned. They will develop a personal action plan around the design of a communication structure specific to their organization, the meeting points to be optimized, and the communication skills to be developed. This step enables participants to put their previously acquired learning into practice to concretely deploy a communication structure and skills they can use within their organization.
Main skills involved :
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Designing a communication structure
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Assessment of communication practices
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Organizational communications audit
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Creation of an individual action plan
Pedagogical details
Training architecture
Learning in a business context, group interaction, self-assessment, peer learning, interactive workshop.
Type of training
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quotePrivate or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quote