PODC (plan, organize, decide, control) is no longer enough. Today's age of communication calls for OQCP: where, when, how and, above all, why to communicate. Outstanding managers excel in their choice of words, their posture and the coherence of their actions.
Communication is an art to be learned. What are your keys to sharing your vision, objectives and roadmap? How can you and your team accomplish what really matters?
Duration
1 day
Schedule
See training dates for details
Regular fee
$540
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$485
Objectives of the training
At the end of this training course, you'll be able to use communication skills that are adapted to the situation.Targeted audience
Any manager or team leaderPrerequisite
NoneTrainers
Course architecture
Why managerial communication?
- The emergence and relevance of managerial communication
- One of the key drivers of change management
- At the crossroads between internal communications and the HR function
- A performance lever to enhance your role and performance as a manager
The main functions of managerial communication to get your employees on board and working in the right direction
- Make your strategy and vision resonate
- Formulate objectives that speak to them
- Inform, guide and motivate
- Sculpt, demonstrate and validate
- Get your staff on board and working in the right direction
Keys to effective communication skills and know-how
- Mastering where, when and how to communicate
- Your credibility is enhanced by the trust you generate
- Words that kill and words that carry
- Why choose powerful expressions
- Emphasize listening and empathy when everything seems to have been said
- Intervene tactfully to resolve tense situations
- Delegate with the A.C.E. approach
- Choose the medium (telephone, e-mail, text message, meeting...) appropriate to the situation
Turn these contexts into opportunities
- Prepare and deliver the impact you want, one-on-one, in meetings and in front of your team
Communication strategies to motivate even when the going gets tough
- Breaking deadlocks, imposing with tact, offering feedback
Other communication strategies
- The right medium for every situation
- Effective e-mails
- Expressions that stimulate
Pedagogical details
Training architecture
-Interactive presentations -Practical exercises -Demonstration of proposed methods -Illustrations using concrete examples -Action plan completed during training
Type of training
Skill development
Skill development and knowledge integration
Decision support
Basic knowledge
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quoteDuration
1 day
Schedule
See training dates for details
Regular fee
$540
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$485
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote