Intercultural and diversity management of work teams
The ability of a team depends on its cohesion, a common vision and the good understanding between its members. In a context where organizations rely on personnel from all backgrounds with different cultural references, abilities and gender expressions, the leader must adapt his or her perception, attitude and methods accordingly.
That's why equipping yourself with the tools to understand differences, becoming aware of how they influence the way you work together, and adopting inclusive behaviors, increases the value of your organization.
Is it for you ?
Managers exposed to diversity, including cultural diversity.
Prerequisites
None
What You'll Walk Away With
- ✓ Recognize how unconscious biases can influence your daily management practices.
- ✓ Take a fresh look at the cultural diversity within your team.
- ✓ Explore practices that promote equity and help reduce workplace inequalities.
- ✓ Move from awareness to actions tailored to your own organizational reality.
Training content
1 How to conduct an EDI diagnosis of your own organization
To start this program, you will focus on your own organization. Using an analysis grid, you will explore the obstacles to equity and inclusion that can creep into daily management practices, often without us realizing it.
- Mapping the impacts of diversity on our organizations
- Quebec references regarding equity
- Discrimination and unconscious biases
2 What is cultural programming and what are its impacts at work
At the heart of this training is a fundamental question: why do we react so differently depending on where we grew up? Through a case study, you will delve into the differences between cultural programming worldwide and begin to recognize their impact on behaviors within work teams.
- Hofstede's theory
- Power distance and individualism as primary markers
- The cause of low-intensity conflicts
3 How to foster inclusive management
To conclude this program, we focus on analyzing real-life situations. As a team, you will examine different cases and reflect on the corrective measures to be taken. A collective review will then allow you to collectively identify the rules to apply in your own workplace.
- Other diversities
- Minimum actions to implement
- Managing resistance from the dominant group
- Winning practices for reducing inequities, inequalities, and discrimination
📌 Practical information
Our training sessions are offered in Montreal or Quebec City, in person or in a virtual classroom. Dates and locations are specified when you select your session below. If you have any questions, check out our FAQ.
