Learn to delegate with clarity and confidence to foster autonomy, strengthen engagement, and enhance team performance.
Managers are often afraid to delegate because they haven't mastered the skill. Yet there are so many benefits to delegation. It enables managers to manage their time more effectively, while at the same time fostering the development and motivation of their team members.
However, when a manager delegates a task or mandate to an employee, in addition to remaining responsible for the result, he or she must also provide effective coaching to ensure success and the achievement of objectives! Achieve concrete, measurable results while boosting everyone's motivation, including your own!
Is it for you ?
Anyone who is called upon to supervise staff members.
Prerequisites
None.
Training content
1 Introduction
- What is delegation and why delegate?
- When and what to delegate
2 The effective leader and delegation, reflection and self-diagnosis
- What are your beliefs about leadership and delegation?
- Challenges of delegation for a leader
- Self-diagnostic questionnaire on delegating style preferences* (in French)
3 Tailor-made delegation in five steps *
- Tools and guidelines to follow when delegating
- Case studies or simulations
4 Attitudes and skills of the coach at the service of delegation
- Specific role and functions of the coach
- Coach skills and qualities
- Listening and its levers (Porter's attitudes)
- The art of powerful questioning for greater accountability
- Revealing self-diagnosis
5 Coaching process to build on
- 5 steps to a process that works
6 Feedback to leverage delegate potential
- Objectives and essentials of feedback
- Making feedback constructive without falling into traps
- Preparing and holding a feedback meeting
- Dealing with negative feedback
7 Assessment, reflection and your action plan for your return to work
* Elements inspired or derived from the work of Professor Chris Roebuck, with his permission.
📌 Practical information
Our training sessions are offered in Montreal or Quebec City, in person or in a virtual classroom. Dates and locations are specified when you select your session below. If you have any questions, check out our FAQ.
