This hands-on training course on Microsoft Copilot Studio will guide you through the process of designing intelligent agents to automate business tasks, connect your internal systems, and improve operational efficiency.
Through three practical projects:
- an HR agent connected to SharePoint to answer employee questions,
- an IT support agent capable of creating tickets and sending automatic notifications,
- an orchestrator agent that intelligently coordinates the first two.
You will learn how to design comprehensive solutions including SharePoint integration, Power Automate flows, and advanced conversation management.
The training also covers the essential aspects of debugging, deployment on Teams and Microsoft 365, ROI analysis to justify an automation project, and performance monitoring to ensure the success of your implementations.
Duration
1 day
Schedule
See training dates for details
Regular fee
$625
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$560
Objectives of the training
Empower professionals with the skills they need to create and deploy agents with Copilot Studio, in order to automate processes, improve the user experience, and increase operational efficiency.Targeted audience
Professionals who want to automate business tasks or processes. Power Platform or Microsoft 365 users. Business managers, analysts, citizen developers. Power Platform or Microsoft 365 users. Business managers, analysts, citizen developers. Anyone curious to explore the possibilities of conversational AI without advanced technical expertise.Prerequisite
• Access to Copilot Studio (via appropriate Microsoft license—free trial version available).• Familiarity with M365 tools and the Microsoft environment.
• Basic knowledge of Power Automate is an asset.
Trainers
Benefits for Participants
- Three complete and reusable projects
- Focus on real M365 integrations (SharePoint, Power Automate, Teams)
- Approach focused on productivity and business automation
- Immediately applicable learning
Course architecture
Copilot Studio Training - Creating Intelligent Agents
Module 1: Introduction and Configuration
Laying a solid foundation before tackling projects.
⦁ Introduction to Copilot Studio
⦁ Initial configuration of the environment
⦁ Basic agent concepts
Module 2: Designing a Human Resources Agent connected to SharePoint
An agent capable of answering frequently asked questions from employees.
⦁ Creating the conversational agent (typical HR scenarios)
⦁ Conversation tree
⦁ Integration with SharePoint as a knowledge base
Module 3: Creating an IT Support Agent
An agent capable of performing concrete actions, not just answering questions
⦁ Building the technical agent
⦁ Automating ticket creation in SharePoint via connectors
⦁ Setting up Power Automate flows for email notifications
Module 4: Orchestrator Agent: Coordinating Multiple Assistants
How to build a system of agents rather than silos
⦁ Principles of multi-agent orchestration
⦁ Coordination between HR and IT agents
Module 5: Testing and Debugging
Securing agents before they go live
⦁ Integrated debugging tools
⦁ Evaluating response quality
⦁ User scenario testing
Module 6: Deployment and distribution
Making your agents accessible to end users.
⦁ Publishing to Microsoft Teams
⦁ Integration with Microsoft 365 Copilot
Module 7: Monitoring and analysis
Tools to demonstrate the value of your agents and improve them over time.
⦁ Viewing interaction history
⦁ ROI analysis and usage metrics
⦁ Exploring advanced settings
Pedagogical details
Type of training
Skill development
Skill development and knowledge integration
Decision support
Basic knowledge
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quoteDuration
1 day
Schedule
See training dates for details
Regular fee
$625
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$560
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote