Objectives of the training
Enable participants to design, develop and deploy customized copilots with Microsoft Copilot Studio to optimize business processes and improve operational efficiency.Targeted audience
Professionals wishing to create their own customized Copilot with Microsoft Copilot Studio Workers looking to improve their productivity with AI Managers looking to transform their business processes with generative AI Microsoft 365 users interested in task automation and optimizationPrerequisite
Microsoft 365 Business and Microsoft Copilot Studio (IA108) Experience with Power Automate is an asset, but not necessary (MS560)Trainers
Benefits for Participants
- Advanced skills in creating customized copilots
- Mastery of conversational design and data integration concepts
- Ability to automate tasks and create high-performance chatbots
- In-depth knowledge of Microsoft Copilot Studio and related technologies.
Course architecture
This training offers a comprehensive structure to guide participants through learning and mastering Microsoft Copilot Studio, helping them develop the skills needed to create customized, high-performance AI solutions.
1. What is Microsoft Copilot Studio?
Discover the basics of Microsoft Copilot Studio, its key features and how it can transform your work. Learn how to navigate the interface and understand the fundamental concepts.
Topics covered:
Copilot Studio overview
Navigation and user interface
2. Designing a chatbot with Copilot Studio
Learn how to create your first chatbot, or conversational robot, using Copilot Studio's tools. Understand the basics of conversational design and how to ask questions, use conditions and variables to get relevant responses.
Topics covered:
Designing questions and conditions
Using variables
3. Data integration and generative AI
Explore how to integrate data from various sources such as SharePoint, OneDrive, and uploaded documents. Use generative AI to enhance your Copilot's capabilities.
Topics covered:
Data integration
Using generative AI
4. Automation and actions
Learn how to set up automated actions that your Copilot can execute according to different conditions. Understand advanced concepts such as dynamic chaining and regular expressions.
Topics covered:
Automating actions
Dynamic chaining and regular expressions
5. Publication and analysis
Discover how to publish your co-pilots on different platforms (Teams, websites, social networks) and how to analyze the performance of your chatbots to continually improve their effectiveness.
Topics covered:
Publishing on various platforms
Performance analysis and user feedback
6. Creating complete co-pilots
Apply all the skills learned to build two complete copilots: an internal HR chatbot and a customer service chatbot. Put all the techniques into practice to create real solutions.
Topics covered:
Complete chatbot design
Knowledge and action integration
7. Next steps
Finalize your learning with a recap of key concepts and discover the next steps to continue improving your co-pilots.
Points covered:
Recap
Orientation for future projects.
Pedagogical details
Training architecture
Live demonstrations Case studies
Type of training
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quotePrivate or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote