Driving sustainable change by putting people at the heart of the initiative

In today’s environment, Quebec businesses are facing constant change. Successfully navigating this transition requires a structured approach to change management that is both engaging and people-centered. This training offers a practical framework for clarifying a project’s purpose, engaging key stakeholders, and operating with confidence in a complex environment.
Through a systemic approach, you will learn to identify resistance and develop an action plan tailored to your organization’s needs. Through practical exercises based on real-life situations, you will expand your transformation toolkit to ensure the success of your initiative.

Is it for you ?

First- and second-level managers, project managers, human resources advisors, organizational development professionals, change managers, transformation managers, team leaders, and anyone involved in contributing to a change initiative in a Quebec organization.

Prerequisite

None.

What You'll Walk Away With

This training program helps you transform your role as a manager into that of a true agent of change. By joining this program, participants will develop key skills to:

✓ Master a structured approach: adopt a people-centered methodology that fosters lasting employee buy-in.
✓ Decode human dynamics: understand, anticipate, and address natural reactions and resistance to change.
✓ Orchestrate a successful transition: equip yourself to engage stakeholders and ensure the success of projects within your organization.
✓ Strengthen your leadership: develop a strategic vision to guide your teams with confidence during times of uncertainty.

Training content

Change is an inherent part of an organization’s survival. This training provides the tools to guide your team toward a common goal.

1 1. Mastering the Key Factors for Success

This module lays the groundwork for a well-orchestrated strategy to give meaning to the transformation.

Governance and alignment: distinguish and coordinate the three levels of intervention: strategic (senior leadership), functional (managers), and operational (frontline teams).
Inspiring vision: articulate the “why” to reduce natural resistance and embed the change in the new organizational culture.
Stakeholder mapping: identify the influence of each stakeholder group to transform potential resistance into drivers of buy-in.

2 2. Systems Approach and Human-Centered Change Management

Discover what happens “behind the scenes” during a period of change: emotions, needs, and group dynamics.

Assessment of Concerns: Analyze the emotional and cognitive stages individuals go through when facing the impact of new processes.
Constructive Intervention: Use communication techniques to facilitate the transition and address employees’ specific needs.
Integrated Management Plan: Implement key deliverables: communication plan, training strategy, and active sponsorship by senior leadership.
Monitoring and adjustment: Deploy feedback mechanisms to measure buy-in and adjust your action plan based on real-world conditions.

3 3. Consolidating practice and antifragility

Shifting from a culture of control to a culture of engagement to strengthen resilience:

Leadership and influence: Create the right conditions so that every employee takes ownership of the project and becomes an ambassador for it.
Organizational antifragility: Learn to leverage uncertainty and complexity to strengthen the organization in the face of future challenges.

📌 Practical information

Our training sessions are offered in Montreal or Quebec City, in person or in a virtual classroom. Dates and locations are specified when you select your session below. If you have any questions, check out our FAQ.