Objectives of the trainingAt the end of this training, the participant will be able to manage change using a global and structured approach that promotes employee commitment.
Targeted audienceTop and middle-level managers, project managers, change managers, change recipients
The systemic and humanistic approach to achieving change
- Unit 1 – Who is responsible for change?
At the end of Unit 1, participants will be able to identify the roles and responsibilities of the manager or the change management team.
- Strategic, functional and operational alignment
- Degree of change
- Unit 2 – Why change?
At the end of this AU, the participant will be able to promote change, answering the questions: why and what in order to decrease resistance to change.
- Vision of change. What will the change bring and why is it necessary.
- Communication. Through the Mission, Vision and Values of the organization to reinforce its coherence.
- Unit 3 – Wanting change is not enough!
At the end of this AU, the participant will be able to assess the commitment of key stakeholders and the effects of change on the organization as a system.
- Who are the stakeholders involved in the change, their power, their interest. Identify them well to limit resistance to change and promote buy-in.
- Organizational capabilities & change
- Unit 4 – What if the idea of resisting change were a myth?
At the end of this AU, the participant will see how to get buy-in to the change and will be able to use techniques to create commitment.
- Identify the phases of concern related to change
- How to limit resistance to change: what stage of concern the recipients are in, what needs to be addressed, what actions to take.
- Unit 5 – How to change?
At the end of this AU, the participant will be able to prepare a change management plan: who does what, when.
- Change Management Plan
- Change management deliverables
- Unit 6 – During the transition.
Upon completion of this AU, the participant will be able to implement, monitor, and evaluate the change management plan.
- Strategies and interventions
- Senior management involvement
- Unit 7 – Towards a new change management paradigm.Upon completion of this AU, the participant will be able to design a new approach to change management that promotes engagement and complexity management.
- Engagement Paradigm
Theoretical explanations (20%), practical exercises (60%), group discussions (20%).