This training offers you a concrete approach to clarifying the purpose of change, mobilizing key players, and acting with confidence in a sometimes complex context. You will explore the factors that influence the success of a transition, clarify roles and responsibilities, work on creating a motivating vision, and examine the human dynamics that reinforce or hinder buy-in.
Using an approach that takes into account the entire organizational context (people, teams, processes), you will develop interventions tailored to the concerns of your teams and structure a change management plan aligned with your work reality.
During the training, you will work on a real change that is currently underway or to be implemented within your organization. Practical exercises will allow you to expand your toolbox for managing change through a better understanding of the conditions for success.
Objectives of the training
At the end of this training, the participant will be able to manage change using a global and structured approach that promotes employee commitment.Targeted audience
First- and second-level managers, project managers, human resources advisors, organizational development professionals, change managers, transformation managers, team leaders, and anyone involved in contributing to a change initiative in a Quebec organization.Prerequisite
None.Benefits for Participants
- Develop a structured and human approach that facilitates team buy-in
- Understand and support natural reactions to change
- Equip yourself to mobilize stakeholders and orchestrate a successful transition
Course architecture
Change is inherent to the life of businesses. All organizations evolve, adapt, and change simply to ensure their survival. This training enables you to acquire an overall vision and concrete tools to effectively manage transformations within your organization while placing people at the heart of your approach.
1- Master the key factors of successful change management
This first chapter lays the foundation for a well-orchestrated change. It allows you to understand the context, clarify roles, and give meaning to the transformation. You gradually enter the logic of change in order to intervene with coherence and intention.
Clarify roles and responsibilities in change governance
You will explore how to distinguish and coordinate different levels of intervention:
- strategic alignment driven by senior management,
- functional alignment ensured by middle management,
operational alignment experienced by frontline teams.
You will also identify the degree of change required to adapt your approach accordingly.
Define and communicate a mobilizing vision of change
This section focuses on articulating the “why” and the “what” of the change in order to:
- create meaning,
- reduce natural resistance.
You will learn how to anchor this vision in the mission, values, and organizational culture to reinforce coherence and collective buy-in.
Map and engage stakeholders
At this stage, the objective is to:
- identify all actors affected by the change,
- assess their level of influence and interest,
- develop engagement strategies tailored to each group.
This mapping helps transform potential resistance into drivers of support.
2- Adopt a systemic and human-centered approach to change management
This step allows you to explore what happens behind the scenes when change is introduced: concerns, visible resistance, human reactions, and engagement levers. You work on concrete approaches to support teams constructively.
Understand phases of concern and resistance
You will explore the various emotional and cognitive stages individuals go through when facing a transformation. Instead of viewing resistance as an obstacle, you will approach it as a natural reaction that provides valuable information about unmet needs.
Intervene to promote buy-in and engagement
You will work on concrete techniques to support each phase of concern:
- identifying where change recipients stand,
- understanding their specific needs,
- taking appropriate actions to facilitate their progress toward adoption.
Develop an integrated change management plan
Your approach becomes structured, defining who does what and when. You will address the main deliverables of change management:
- communication plan,
- training strategy,
- sponsorship plan by senior management,
- management of concerns,
- continuous support mechanisms.
Implement, monitor, and adjust your plan
This section explains how to deploy your change management plan using intervention strategies adapted to your real context. You will address the crucial role of visible and sustained involvement from senior management throughout the transition, as well as monitoring mechanisms that allow real-time adjustments.
3- Evolve your practice and strengthen the ability to change
This final module opens reflection toward change management focused on collaboration, innovation, and the ability to benefit from complexity.
Shift from control to engagement
You will learn how to truly mobilize your teams: instead of imposing and controlling, you will create the conditions that enable everyone to take ownership of the change and become its ambassador.
Develop organizational antifragility
Apply the concept of antifragility to change management: how to build an organization that not only withstands unexpected events but benefits from them to become stronger. This approach enables you to face uncertainty more confidently and constructively.
Pedagogical details
Training architecture
Theoretical explanations (20%), practical exercises (60%), group discussions (20%).
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quotePrivate or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote