This intensive two-day training course provides you with a structured method and concrete tools to manage change with confidence. Based on the globally recognized PROSCI approach, this training guides you step by step through change management, even if this is your first experience in this field. You will work on a simulated transformation project that reflects the real challenges faced by Quebec organizations.
In a hands-on workshop, you will build a comprehensive action plan that includes key elements related to stakeholder analysis, communication, sponsorship, support, resistance management, and training. Each tool developed can be immediately applied to your own change initiatives.
Whether you are leading a restructuring, implementing new technologies, or transforming your business processes, you will leave with a people-centered method to mobilize your teams and embed change in your organizational culture for the long term.
Objectives of the training
At the end of this training, the participant will be able to support a team during an organizational transition.Targeted audience
First- and second-level managers who lead or participate in transformation projects, team leaders who are called upon to support their employees through change, human resources professionals involved in organizational transformation initiatives, project managers responsible for the human aspect of a transformation, and people in positions of influence who wish to acquire a structured method for managing change, even without prior experience in this field.Prerequisite
No prerequisites required. This training is intended for individuals who are managing their first change project as well as those who wish to structure their approach using a recognized method.Trainers
Benefits for Participants
- Leave with tools that can be easily adapted to your specific situation.
- Anticipate and effectively manage resistance within your teams.
- Mobilize your stakeholders with targeted communication and sponsorship strategies.
- Measure change acceptance in concrete terms and adjust your interventions in real time.
Course architecture
This training unfolds in three key stages that correspond to the essential phases of any successful transformation: strategic preparation, operational deployment, and the lasting anchoring of change.
Preparing your transformation strategically
Before launching a change project, you must understand its true scope and identify who will be affected, how, and to what extent. This first phase equips you to make an accurate diagnosis of your current situation and design a solid intervention strategy.
Assessing the scope and nature of the change
You will learn how to map the concrete impacts of the project on the various components of your organization: processes, technologies, roles, and responsibilities.
Mapping your stakeholders
Identify who influences and who is influenced by the change. You will develop a detailed analysis to prioritize your efforts according to each group’s level of impact and influence.
Measuring organizational impacts
Assess precisely how the change will transform your teams’ daily work: task modifications, new skills required, and relational and structural adjustments.
Capturing a snapshot of your current organization
Create a portrait of your organizational culture, your history of change, and your collective capacity to absorb new transformations.
Defining your target organization
Clarify the vision of the desired organization after the transformation: expected new behaviors, skills to be developed, and the culture to be fostered.
Building your change management team
Determine the essential roles, responsibilities, and governance structure required to effectively lead your transformation project.
Deploying and orchestrating the transition
The strategy comes to life through action. This phase guides you in building five complementary intervention plans that together create the conditions necessary for your teams to adopt the change.
Developing your communication plan
Design a targeted communication strategy that informs, engages, and mobilizes your stakeholders throughout the transformation journey. Determine the key messages, the right moments, and the appropriate channels for each group.
Structuring your sponsorship plan
Change succeeds when leaders are visibly committed. You will build a plan to mobilize your sponsors, define their concrete actions, and measure their active engagement throughout the project.
Developing your support plan
Prepare your frontline managers to play their crucial role as coaches for their teams. You will define the support they need to effectively guide employees through the transition.
Designing your resistance‑management plan
Anticipate predictable objections and prepare adapted intervention strategies. You will learn to quickly identify signs of resistance and respond constructively.
Building your training plan
Identify the skill gaps created by the change and design a learning path to fill these needs. Determine the content, methods, and optimal training schedule.
Anchoring change sustainably
Change does not end on deployment day. This final phase gives you the tools to assess real adoption, adjust your interventions, and ensure that the new ways of working become durably integrated into your organizational culture.
Measuring adherence to the change
Use concrete indicators to assess where your teams stand in their adoption journey. Identify areas of success and sectors requiring additional support.
Taking stock after a few months
Compare the current situation with your initial objectives. Analyze the gaps between the expected results and the reality on the ground to understand what is working and what requires adjustments.
Determining adjustments and next actions
Based on your evaluation, identify the necessary corrective interventions and plan reinforcement actions to consolidate progress and continue the transformation.
Pedagogical details
Training architecture
Theory review + application of conceptsm support for developing solutions, presentation of proposed solution
Type of training
Training Notes
Coaching opportunity as a result of the training.
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quotePrivate or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quote