Objectives of the trainingAt the end of this training activity, the participant will be able to use delivery techniques that promote a supportive learning environment.
Targeted audienceThis training is intended for trainers, people who want to become trainers, content experts who train employees informally, and anyone who wants to deliver courses using techniques that promote learning.
PrerequisiteNo prerequisites, but it is strongly recommended that you take TP105 (to improve a section of a course) or TP108 (to design a complete course) in order to be able to design engaging and effective training activities.
This delivery improvement training is designed as a highly interactive workshop. It provides a safe environment for trainers and future trainers to hone their delivery skills. The training will also help participants enhance existing materials to provide more engaging sessions and create a supportive learning environment.
Upon completion of this LU, the participant will be able to plan a training delivery.
Successful training does not begin on the day of the training event. The most successful trainers have structured preparation, a good understanding of their audience, and appropriate materials. They are ready to succeed long before they meet their participants. This learning unit is designed to help participants simulate each step of the preparation process, allowing them to replicate it before their next training session.
- Analysis of existing materials
- Updating a course outline
- Identification of critical course elements
- Identification of client needs
- Elements of training adaptation
- Preparation of the physical environment
- Preparation of the virtual environment
- Preparation of icebreakers according to the context
- Preparation of the trainer
Upon completion of this LU, the participant will be able to apply relevant techniques to training deployment.
The best way to learn is to do. Throughout this learning unit, participants will be asked to deliver learning objects using more engaging pedagogical techniques and applying best practices in communication. They will also receive direct feedback from the trainer and their peers on their performance.
- The role of the trainer
- Pedagogical techniques
- The physical or virtual environment
- Managing the group
- Creating a first impression
- Communication skills
- Using an icebreaker
- Clarifying expectations
- Delivering the performance
- Suggesting "active learner" techniques
- Conclude the delivery
- Create an action plan and transfer learning to the workplace
Upon completion of this LU, the participant will be able to critically evaluate the delivery of the training.
Many trainers and companies place a great deal of importance on the satisfaction rate after a training. However, satisfaction has very little impact on the achievement of learning objectives. While satisfaction is important (it indicates a certain level of commitment from participants), it should not be the only way to assess the quality of a training. In this learning unit, participants will evaluate a training session using the four levels of evaluation developed by Don Kirkpatrick, while discussing the challenges of calculating the final level: return on investment.
- Kirkpatrick's four levels of evaluation
- Assessing the level of satisfaction
- Evaluation methods
- Assessing learning
- Creating tests
- Evaluating behavior change
- Evaluating work results
- Return on investment
- Conduct a self-assessment of performance
- Make the necessary corrections
This course takes the form of a workshop and throughout the course you will work on delivering a performance, either using training materials provided by the trainer or from your own training materials.