How do you design a training course to deliver lasting results for all participants? It all starts with the design of material with a clear learning objective and well-defined outcomes. Other conditions are also necessary: implementing a follow-up mechanism that guarantees the transfer of learning to the workplace, encouraging the target clientele to adhere to the training, promoting a corporate culture that values continuous learning and change and, finally, ensuring that the trainer's delivery is stimulating and engaging for the group. When these elements work well together, results are almost guaranteed.
Objectives
At the end of this training activity, the participant will be able to use delivery techniques that promote a supportive learning environment.
Is it for you ?
This course is aimed at trainers, those wishing to become trainers, content experts who train groups of employees informally, and anyone wishing to deliver courses using techniques that promote learning.
Prerequisite
None.
Your benefits
Content
Many trainers find themselves in situations where the materials are ready, the systems are in place... but the buy-in from participants is not there. This delivery improvement training is designed as a highly interactive workshop. It provides a safe environment for trainers and future trainers to hone their delivery skills. The training will also help participants enhance existing materials to provide more engaging sessions and create a supportive learning environment.
How to prepare for a training delivery
Successful training does not begin on the day of the training event. The most successful trainers have structured preparation, a good understanding of their audience, and appropriate materials. They are ready to succeed long before they meet their participants. This learning unit is designed to help participants simulate each step of the preparation process, allowing them to replicate it before their next training session.
Key Knowledge Implied
- Analysis of existing materials
- Updating a course outline
- Identification of critical course elements
- Identification of client needs
- Elements of training adaptation
- Preparation of the physical environment
- Preparation of the virtual environment
- Preparation of icebreakers according to the context
- Preparation of the trainer
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How to best perform as a trainer
Upon completion of this LU, the participant will be able to apply relevant techniques to training deployment.The best way to learn is to do. Throughout this learning unit, participants will be asked to deliver learning objects using more engaging pedagogical techniques and applying best practices in communication. They will also receive direct feedback from the trainer and their peers on their performance.
Key knowledge implied
- The role of the trainer
- Pedagogical techniques
- The physical or virtual environment
- Managing the group
- Creating a first impression
- Communication skills
- Using an icebreaker
- Clarifying expectations
- Delivering the performance
- Suggesting "active learner" techniques
- Conclude the delivery
- Create an action plan and transfer learning to the workplace
How to Evaluate a Trainer's Performance
Upon completion of this LU, the participant will be able to critically evaluate the delivery of the training. Many trainers and companies place a great deal of importance on the satisfaction rate after a training. However, satisfaction has very little impact on the achievement of learning objectives. While satisfaction is important (it indicates a certain level of commitment from participants), it should not be the only way to assess the quality of a training. In this learning unit, participants will evaluate a training session using the four levels of evaluation developed by Don Kirkpatrick, while discussing the challenges of calculating the final level: return on investment.
Key Knowledge Implied
- Kirkpatrick's four levels of evaluation
- Assessing the level of satisfaction
- Evaluation methods
- Assessing learning
- Creating tests
- Evaluating behavior change
- Evaluating work results
- Return on investment
- Conduct a self-assessment of performance
- Make the necessary corrections
Notes
This course takes the form of a workshop and throughout the course you will work on delivering a performance, either using training materials provided by the trainer or from your own training materials. Complementary courses TP105 Instructional design: creating engaging and effective training (to improve a course section)
💡 Useful information
Our training sessions are offered in Montreal or Quebec City, in person or in virtual format. Dates and locations are provided when you select your session below. If you have any questions regarding registration, schedules, the language of instruction, or cancellation policies, please consult our FAQ .
Trainers
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
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