Speed and rapidity have become performance indicators, workloads are constantly increasing and technological tools are multiplying.
The role of the assistant has also evolved considerably, integrating more than ever collaboration, communication, proactivity and great versatility in order to carry out a multitude of varied tasks calling on different skills.
All this can lead to high levels of stress at work, and contribute to poor time management.
This training course will enable you to add several strings to your bow, so that you can become an effective collaborator and successfully assist managers in their activities. You'll be able to manage your time well, increase your efficiency and meet your deadlines, all while enjoying balanced days and a high level of well-being at work.
Duration
2 days
Schedule
See training dates for details
Regular fee
$965
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$865
Objectives of the training
At the end of this course, participants will be familiar with a management method that combines flexibility and rigor.Targeted audience
Administrative staffPrerequisite
NoneTrainers
Course architecture
Day 1
Introduction
Introduction
- Identification of your training objectives
- Identify the role, functions and key competencies of today's assistant
o Self-assessment of your key competencies
o Psychometric personality test to understand your profile
o Psychometric personality test to understand your profile
Module 1: How to plan and organize our activities
- The dangers of dispersion and lack of organization
- How to get rid of dispersed information
- The importance of centralizing information in a single tool, and how to achieve this
- Description and demonstration of the activity management method
- Configuring Outlook software for maximum performance
- Using the tasks function to centralize information relating to your activities
- How to improve task execution
- How to manage long tasks and/or projects
- How to break down and document long tasks
- Using Planner to manage deliverables
- Linking Planner deliverables to Outlook Tasks to plan related activities
- Introduction to the task assignment function
- Balancing your workload
- Taking into account your manageable time
- Plan the right activities at the right times
- Plan your workload in a flexible yet rigorous way
- Implementing a new time management technique
- How to prioritize
- How to set your priorities
- Clearly define the terms urgent, important and priority
- Clearly defining prioritization
- Reflecting on prioritization
- Prioritization exercise
- Get the information you need to prioritize the right activities
- Plan to be able to prioritize
Module 2: The key to good time management
- Staying on course by managing the new and unexpected
- Avoiding forgetfulness
- How to manage multiple tasks and stay focused
- Grouping tasks by type of activity
- Plan a block of time for tasks that require a lot of concentration
- Maximizing efficiency at work
- Managing communications
- Managing telecommunications
- Negotiate your schedule
- Good planning and follow-up
Day 2
Module 3: How to use and manage electronic diaries effectively
Module 3: How to use and manage electronic diaries effectively
- Shared diary essentials
- Exchange network essentials
- Essentials for organizing events
Module 4: How to optimize your electronic document management
- Create templates to standardize working methods
- Create templates to save time
- Using templates effectively
- Work efficiently with several people on the same document
- Filing your documents
- The rules of good digital organization
- How to share documents
- How to manage document versions
- Creating e-mail templates for effective communication
- Using QuickParts to save time and standardize communications
- Filing e-mails properly
Module 5: How to develop your communication skills
- Understand your strengths and weaknesses in communication to develop practices adapted to your personality and that of your colleagues.
- Analyze the results of your psychometric test
- Communicating effectively
- Use the right communication tools
- Creating and managing follow-up sheets to consolidate communications
- Best practices in e-mail management
- Establishing a protocol to eliminate poor communication practices
- Communicating effectively in negotiation mode
- Schedule meetings to synchronize your activities
Module 6: Your personal action plan
- What changes will I implement?
- What will these changes enable me to improve?
- Are the targeted changes realistic?
- What resources will enable me to achieve my goals?
- What won't I change, and why?
Pedagogical details
Training architecture
-Interactive presentations -Illustrations using concrete examples -Demonstration of proposed methods -Practical exercises -Self-evaluation test -Action plan completed during training
Type of training
Skill development
Skill development and knowledge integration
Decision support
Basic knowledge
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quoteDuration
2 days
Schedule
See training dates for details
Regular fee
$965
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$865
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote