Objectives of the training
Learn how to effectively document your organization's knowledge.Targeted audience
Those responsible for drafting and updating official company documentationPrerequisite
NoneTrainers
Benefits for Participants
At the end of this course, you will have the tools to :
List the documents to be drafted: policies, procedures, instructions, processes
Identify priority drafting needs
Establish a precise action plan and schedule, as well as clear guidelines and standards
Identify resources required for drafting work
Identify constraints
Prepare a copywriting framework tailored to your company's needs
Anticipate the impact of drafting a compendium of policies and procedures, such as reducing silo work and increasing collaboration.
Know what your colleagues are doing and why they're doing it
Establish a genuine culture of sharing within work teams
Take a critical look at your documents: do they project an image of quality, efficiency and competence?
Get through every stage of the project Integrate new employees more easily.
Course architecture
- Policies
- Procedures
- Processes (in particular before and after process documentation)
- Instructions
- Roles and responsibilities of stakeholders in a knowledge transfer process
- Identifying the need
- Project organization
- Gathering information
- Information dissemination and access
- Supervision and follow-up
- Review and change management.
Pedagogical details
Training architecture
Interactive presentations and practical exercises
Type of training
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quotePrivate or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quote