For a company, the effective sharing and valorization of its organizational knowledge is essential. The collection of policies, procedures and work instructions will be an important tool in your continuous improvement process.
Learn how to effectively document your organization's knowledge. Consolidate, promote and disseminate the knowledge acquired by everyone in your company! Open the door to numerous improvements!
Duration
1 day
Schedule
See training dates for details
Regular fee
$540
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$485
Objectives of the training
At the end of this course, you will have the tools to : - List the documents to be drafted: policies, procedures, instructions, processes - Identify priority drafting needs - Establish a precise action plan and schedule, as well as clear guidelines and standards - Identify resources required for drafting work - Identify constraints - Prepare a copywriting framework tailored to your company's needs - Anticipate the impact of drafting a compendium of policies and procedures, such as reducing silo work and increasing collaboration. - Know what your colleagues are doing and why they're doing it - Establish a genuine culture of sharing within work teams - Take a critical look at your documents: do they project an image of quality, efficiency and competence? - Get through every stage of the project Integrate new employees more easilyTargeted audience
Those responsible for drafting and updating official company documentationPrerequisite
NoneTrainers
Course architecture
Definitions and particularities of the content elements of the official compendium of knowledge :
- Policies
- Procedures
- Processes (in particular before and after process documentation)
- Instructions
- Policies
- Procedures
- Processes (in particular before and after process documentation)
- Instructions
What knowledge and information should be documented, and why?
- Roles and responsibilities of stakeholders in a knowledge transfer process
- Roles and responsibilities of stakeholders in a knowledge transfer process
Starting the writing project :
- Identifying the need
- Project organization
- Gathering information
- Information dissemination and access
- Supervision and follow-up
- Review and change management
- Identifying the need
- Project organization
- Gathering information
- Information dissemination and access
- Supervision and follow-up
- Review and change management
Pedagogical details
Training architecture
Interactive presentations Practical exercises
Type of training
Skill development
Skill development and knowledge integration
Decision support
Basic knowledge
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quoteDuration
1 day
Schedule
See training dates for details
Regular fee
$540
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$485
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote