Taking charge to improve your workplace.
This training course is designed to equip all team members (whatever their role) with the tools and methodologies needed to effectively identify and resolve recurring problems within their work environment. It aims to improve efficiency and productivity by cultivating a healthy work balance through a structured approach. Moving into solution mode when a way of doing things is no longer or no longer adequate in the day-to-day work process.
Every work environment has its irritants and problems, which can generate frustration in teams and slow down an organization's efficiency and productivity. This training course on professional effectiveness will help you identify the causes, players and issues of your irritants, so you can build an effective action plan to act rather than suffer, and propose one or more solutions for improvement, thereby restoring a healthy work balance.
Is it for you ?
For all.
Prerequisite
None.
Training content
1 Problem identification: describe situations precisely
- The Problem
- The Context
- The Symptoms and Causes
- Problem Formulation
2 How to identify the issues underlying a problem to better understand the impact on your working environment
- The Challenge
- Challenge Categories
3 Diagnosis: how to assess the various facets of a problem, identifying the key players and their interests
- The Actors
- Actor Interests
- Problem Causes
- The Problematic
4 Develop solutions that take into account the different perspectives and interests of stakeholders
- Assessment of Solutions with Regard to Actors and Their Interests
- Presentation of Possible Solutions
5 Practical application: Your solution for a local irritant
- Summary of Previous Steps
- Transfer of Techniques to Workplace
📌 Practical information
Our training sessions are offered in Montreal or Quebec City, in person or in a virtual classroom. Dates and locations are specified when you select your session below. If you have any questions, check out our FAQ.
