The ITIL®4 High Velocity IT (HVIT) qualification is designed to provide the candidate with the practical skills necessary to guide a digital organization so that it can operate using digital operating models in high velocity environments, focusing on the rapid delivery of products and services to achieve maximum.
In addition, provide practitioners with an understanding of working practices such as Agile and Lean, and technical practices and technologies such as cloud, automation and automated testing.
The ITIL®4 HVIT course and exam will help candidates establish an IT learning and improvement organization based on the concepts outlined in the latest version of ITIL®, the world's most widely adopted IT service management best practice.
The ITIL®4 HVIT qualification is one of the prerequisites for the ITIL 4 Managing Professional designation.
Duration
3 days
Schedule
9h to 16h
Regular fee
$2,800
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$2,520
Objectives of the training
At the end of the course, participants will be able to apply ITIL principles to help create value with digital products.Targeted audience
Personnel involved in the delivery, management and enhancement of digital IT services in a high-speed environment.Prerequisite
FOUNDATION ITIL®4 certification and one year of IT experience.Trainers
Course architecture
Day 1:
Day 2:
Day 3:
- Review of ITIL®4 Foundation Principles;
- Key concepts of HVIT and digital products and services;
- Key Concepts of the Digital Enterprise ;
- Digital organization, high velocity computing, digital transformation and IT, digital product and technology
- High velocity computing desire and feasibility
- 5 digital product objectives
- Worthwhile investments, rapid development, resilient operations, co-created value, assured compliance
- HVIT and 4 dimensions, SVS, SVC and digital product life cycle
- Key HVIT concepts such as ethics, safety culture, Lean culture, Toyota Kata, Lean/agile/resilient/continuous, service-dominant logic, design thinking, complexity thinking
- Do the work and raise the bar
- Trust and be trusted
- Accept ambiguity and uncertainty
- Engage in continuous learning
Day 2:
- Ensure value creation from digital products and services;
- Architecture Management
- Business Analysis
- Deployment Management
- Service Validation and Testing
- Software development and management
- Achieve Resilient Operations
- Availability Management, Capacity and Performance Management, Event Monitoring and Management, Problem Management, Service Continuity Management, Infrastructure and Platform Management
Day 3:
- Ensure value creation from digital products and services (continued);
- Ensuring value co-creation
- Relationship Management, Service Design and Service Desk
- Ensuring Compliance
- Information Security and Risk Management
- Exam Preparation;
- Examination (if applicable);
- Conclusion.
Pedagogical details
Training architecture
This course includes a series of interactive readings supplemented by exercises and small group practice with exam-style questions.
Type of training
Skill development
Skill development and knowledge integration
Decision support
Basic knowledge
Training Notes
The AXELOS ITIL®4 HVIT exam is included. The participant will be able to write the exam at the end of the course or will receive a voucher valid for 12 months to take the exam. Format : 40 multiple choice questions. Duration : 90 minutes.
The ITIL® courses on this page are offered by Qualiti7 ATO/Affiliate of AXELOS Limited. ITIL® is a registered trademark of AXELOS Limited. All rights reserved.
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quoteDuration
3 days
Schedule
9h to 16h
Regular fee
$2,800
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$2,520
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote