ITIL
ITIL, the global best practices framework for IT service management (certified by Peolplecert).
Accelerate digital value with agile, resilient IT practices
The ITIL®4 High Velocity IT (HVIT) qualification is designed to provide the candidate with the practical skills necessary to guide a digital organization so that it can operate using digital operating models in high velocity environments, focusing on the rapid delivery of products and services to achieve maximum.
In addition, provide practitioners with an understanding of working practices such as Agile and Lean, and technical practices and technologies such as cloud, automation and automated testing.
The ITIL®4 HVIT course and exam will help candidates establish an IT learning and improvement organization based on the concepts outlined in the latest version of ITIL®, the world's most widely adopted IT service management best practice.
The ITIL®4 HVIT qualification is one of the prerequisites for the ITIL 4 Managing Professional designation.
Is it for you ?
Personnel involved in the delivery, management and enhancement of digital IT services in a high-speed environment.
Prerequisites
FOUNDATION ITIL®4 certification and one year of IT experience.
What You'll Walk Away With
- ✓ Understand key concepts of high-velocity IT and digital enterprises
- ✓ Apply Lean, Agile, and DevOps principles to accelerate value delivery
- ✓ Design and manage scalable, high-performing digital products
- ✓ Implement resilient operations (availability, capacity, continuity, monitoring)
- ✓ Integrate risk, security, and compliance into digital services
Training content
1 Review of ITIL®4 Foundation Principles
Key concepts of HVIT and digital products and services:
- Key Concepts of the Digital Enterprise
- Digital organization, high velocity computing, digital transformation and IT, digital product and technology
- High velocity computing desire and feasibility
- 5 digital product objectives
- Worthwhile investments, rapid development, resilient operations, co-created value, assured compliance
- HVIT and 4 dimensions, SVS, SVC and digital product life cycle
- Key HVIT concepts such as ethics, safety culture, Lean culture, Toyota Kata, Lean/agile/resilient/continuous, service-dominant logic, design thinking, complexity thinking
- Do the work and raise the bar
- Trust and be trusted
- Accept ambiguity and uncertainty
- Engage in continuous learning
2 Ensure value creation from digital products and services;
- Architecture Management
- Business Analysis
- Deployment Management
- Service Validation and Testing
- Software development and management
- Achieve Resilient Operations
- Availability Management, Capacity and Performance Management, Event Monitoring and
- Management, Problem Management, Service Continuity Management, Infrastructure and Platform Management
3 Ensure value creation from digital products and services (continued);
- Ensuring value co-creation
- Relationship Management, Service Design and Service Desk
- Ensuring Compliance
- Information Security and Risk Management
Exam Preparation
Examination (if applicable)
Conclusion.
Keep in Mind
The AXELOS ITIL®4 HVIT exam is included. The participant will be able to write the exam at the end of the course or will receive a voucher valid for 12 months to take the exam. Format : 40 multiple choice questions. Duration : 90 minutes.
📌 Practical information
Our training sessions are offered in Montreal or Quebec City, in person or in a virtual classroom. Dates and locations are specified when you select your session below. If you have any questions, check out our FAQ.
