Boost the performance of your IT services with ITIL 4 training.
At Technologia, you can take live courses (in person or remotely), in French or English, to accelerate the implementation of a robust ITSM focused on value, reliability, and continuous improvement.
Our ITIL 4 offering
- Core curriculum
- ITIL® 4 – IT Service Management Foundation with exam
- Advanced certification courses
- ITIL® 4 Specialist: Create, Deliver and Support (CDS)
- ITIL® 4 Specialist: High-Velocity IT (HVIT)
- ITIL® 4 Specialist: Generating Value for Stakeholders (DSV)
- ITIL® 4 Strategist: Direct, Plan, and Improve (DPI)
- ITIL® 4 – Leader: Digital and IT Strategy
- Practical suites and individual practices
- ITIL® 4: Monitor, Support, and Deliver (MSF)
- ITIL® 4: Service Request Management
- ITIL® 4: Incident Management
- ITIL® 4: Problem Management
- ITIL® 4: Event Monitoring and Management
- ITIL® 4: Service Center
- Service Center Implementation Workshops
- ITIL® 4: Best Practices and Service Center Implementation
- ITIL®: Service Center Implementation with GLPI
Why choose Technologia
- Practitioner trainers: our ITSM experts work in companies and in training, providing concrete examples, reusable tools, and up-to-date feedback.
- Operational flexibility: scheduled public sessions or in-company training for your teams; in person or remotely, in French or English.
- Results-oriented teaching: context, workshops, and best practices directly transferable to your reality (service center, incident management, requests, problems, events, HVIT).
Terms and conditions and subsidies
- In-person or virtual classroom training.
- Some training courses are offered exclusively in-house (group).
- Several courses are available in French and English.
- Some training courses are eligible for subsidies in Quebec. See the details and eligibility criteria on our dedicated page.
Ready to structure and elevate your ITSM practice?
- Check out the training calendar.
- Request a quote for an in-house session.
- Talk to an advisor to build an ITIL 4 path tailored to your goals.
FAQ – ITIL 4 training at Technologia
Which version do you teach?
ITIL 4, the current benchmark in IT service management (ITSM).
Do you offer courses in English?
Most of our training courses are available in French and English, in person or remotely.
Do you offer in-house training?
Yes, for groups, with examples that can be adapted to your context. Some training courses are only available in-house.
Are there any prerequisites?
ITIL 4 Foundation is recommended before the advanced modules. Some courses may have specific prerequisites.
Are your training courses eligible for subsidies?
Some are in Quebec: see our information page for criteria. We do not assist with the application process.