Mohamed is an IT Governance an Service Management advisor, with 18 years of experience in the ITSM world.
Working across different roles within the service lifecycle, Mohamed has supported, managed, and improved many services for customers across Europe, NAM and AsiaPAC. Mohamed has designed several service management solutions for organizations across different industries helping them get the best value out of their investment.
Mohamed has also consulted several customers on how to apply continual improvements and adjust their people, processes and tools to ensure the best value to their organizations and customers.