Develop effective communication: styles, empathy, message impact, and conflict management in person and remotely.
Communicating without mistakes enhances your professional credibility. Learn how to use Antidote's tools to save time and improve the quality of your writing.
Is it for you ?
Any Audience.
Prerequisites
None.
Training content
1 What are the keys to communication?
- What are communication styles?
- What's your communication style?
- What do these styles mean?
2 How can we give our messages impact?
- What's form got to do with it?
- How can we shape messages for highest impact?
3 How can we bond with an audience?
- Why tell stories?
- How can we grab and keep an audience?
- How do we build rapport?
4 How should we deal with conflict?
- How can we resolve tension?
- Can you express yourself constructively?
5 How can we harness empathy?
- What is empathy?
- How can we practice empathy?
- How can we use empathy for messaging?
6 What are the effective ways to communicate remotely?
- The perils of remote communication!
- What pre-agreements enable remote working?
- What blocks cross-cultural communication?
- How can we communicate across cultures?
- Let's adapt
📌 Practical information
100% online training. Accessible anytime from anywhere for one year. If you have any questions about registration, the language of instruction, or the cancellation terms, please consult our FAQ