Playing the role of internal advisor (or consultant) in an organization means doing everything possible to help the client achieve his or her objectives. This implies several essential elements to advise and accompany without deciding in his place. These elements range from the ability to identify complex situations to a detailed understanding of individuals and groups.
To play this strategic role of decision support with credibility, it is essential to develop the know-how and interpersonal skills that will enable you to provide advice that is in line with your client's needs and business vision.
Duration
1 day
Schedule
See training dates for details
Regular fee
$540
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$485
Objectives of the training
At the end of the training, the participant will be able to use a structured intervention approach in a counseling role.Targeted audience
Anyone working in a consultant role who wants to hone their skills in advising, guiding and supporting internal customers and playing the strategic role assigned to them within the organization.Prerequisite
NoneTrainers
Course architecture
Better understand the foundations of consulting services and its different forms
- The consulting role: challenges and benefits today
- A mission like no other (scope and issues)
- The beliefs of a consultant
- The place of leadership in the role of the consulting service
- The essential conditions for exercising influence
Deploying the best attitudes and skills in your consulting role
- The scope of your credibility (succeed without hierarchical authority)
- The 4 levers of consulting service
- The skills and qualities of the consultant who exercises his leadership
- Influence - Manipulation or radical candor?
Increasing your confidence to empower the client
- The client's expectations and your response to them
- The consulting role in 6 steps
- Communication and coaching
- The words and posture of a collaborative relationship and partnership
- The importance of celebrating progress
- How to avoid possible pitfalls
Pedagogical details
Training architecture
Interactive presentations Progression of the content based on the participants' experiences Self-assessment tool on your leadership and/or assertiveness style Self-assessment tool on your listening style Discussion and improvement of real cases Specific personal action plan
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quoteDuration
1 day
Schedule
See training dates for details
Regular fee
$540
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$485
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote