Objectives of the training
At the end of the training, the participant will be able to use a structured intervention approach in a counseling role.Targeted audience
Anyone working in a consultant role who wants to hone their skills in advising, guiding and supporting internal customers and playing the strategic role assigned to them within the organization.Prerequisite
NoneTrainers
Course architecture
- The consulting role: challenges and benefits today
- A mission like no other (scope and issues)
- The beliefs of a consultant
- The place of leadership in the role of the consulting service
- The essential conditions for exercising influence
- The scope of your credibility (succeed without hierarchical authority)
- The 4 levers of consulting service
- The skills and qualities of the consultant who exercises his leadership
- Influence - Manipulation or radical candor?
- The client's expectations and your response to them
- The consulting role in 6 steps
- Communication and coaching
- The words and posture of a collaborative relationship and partnership
- The importance of celebrating progress
- How to avoid possible pitfalls
Pedagogical details
Training architecture
Interactive presentations, grogression of the content based on the participants' experiences, self-assessment tool on your leadership and/or assertiveness style, self-assessment tool on your listening style, discussion and improvement of real cases, specific personal action plan
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quotePrivate or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quote