Master key strategies to build credibility, enhance influence, and deliver impactful consulting solutions confidently
Playing the role of internal advisor (or consultant) in an organization means doing everything possible to help the client achieve his or her objectives. This implies several essential elements to advise and accompany without deciding in his place. These elements range from the ability to identify complex situations to a detailed understanding of individuals and groups. To play this strategic role of decision support with credibility, it is essential to develop the know-how and interpersonal skills that will enable you to provide advice that is in line with your client's needs and business vision.
Is it for you ?
Anyone working in a consultant role who wants to hone their skills in advising, guiding and supporting internal customers and playing the strategic role assigned to them within the organization.
Prerequisite
None.
Training content
1 Better understand the foundations of consulting services and its different forms
- The consulting role: challenges and benefits today
- A mission like no other (scope and issues)
- The beliefs of a consultant
- The place of leadership in the role of the consulting service
- The essential conditions for exercising influence
2 Deploying the best attitudes and skills in your consulting role
- The scope of your credibility (succeed without hierarchical authority)
- The 4 levers of consulting service
- The skills and qualities of the consultant who exercises his leadership
- Influence Manipulation or radical candor?
3 Increasing your confidence to empower the client
- The client's expectations and your response to them
- The consulting role in 6 steps
- Communication and coaching
- The words and posture of a collaborative relationship and partnership
- The importance of celebrating progress
- How to avoid possible pitfalls
📌 Practical information
Our training sessions are offered in Montreal or Quebec City, in person or in a virtual classroom. Dates and locations are specified when you select your session below. If you have any questions, check out our FAQ.
