CH110
Leadership and management practices

Difficult Personalities: From Confrontation to Engagement

In this training, you will be confronted with different types of personalities that can create a toxic work environment. It is important to identify and understand these personalities in order to know how to manage difficult personalities. Although difficult personalities are few in number, they have a great impact on teams and even on the organization. It is therefore important for employees, whether they are managers or not, to take the right steps to prevent the situation from degenerating and the work climate from becoming toxic. If an employee bullies his or her colleagues, or plays the perpetual victim, or takes credit for all the successes, or evolves in a passive-aggressive register... chances are that he or she is a difficult personality. In order to know how to manage difficult personalities at work, this training gives you the tools and methods that allow you to react well according to the context and to have more balanced and professional relationships.
Duration
2 days
Schedule
9h to 16h
Regular fee
$945
Preferential fee A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$850

Objectives of the training

To provide the knowledge and skills required to recognize and analyze the behaviour of people with difficult personalities and adapt both management and incentive methods in order to obtain a win-win solution and introduce positive changes.

Targeted audience

Anyone who needs to supervise staff members.

Prerequisite

None.

Associations and Partners Companies

Private or personalized training

If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.

Request a quote
Duration
2 days
Schedule
9h to 16h
Regular fee
$945
Preferential fee A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$850
Private or personalized training

If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.

Request a quote

Request in-company training

If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.

Tell us more
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