Master business relationship management and prepare for BRMP certification
This course prepares students for BRMP® certification, by providing an in-depth understanding of the fundamentals of managing the business relationship between a supplier (internal or external) and its customers.
It covers the key notions related to the roles, skills and responsibilities of the business relationship manager, with a focus on creating sustainable strategic partnerships aligned with the organization's objectives. You'll explore key concepts such as strategic formulation, portfolio management, value creation, supplier governance and business transition management.
Modules are also dedicated to effective customer relationship communication and targeted preparation for the BRMP® certification exam.
Is it for you ?
Personnel of any supplier organization responsible for the relationship with business departments and clients.
Prerequisites
None.
What You'll Walk Away With
- ✓ Master key concepts of business relationship management and strategic partnerships
- ✓ Apply value management and business capability planning approaches
- ✓ Manage portfolios and oversee supplier governance in a structured way
- ✓ Use effective communication and business transition management techniques
- ✓ Prepare effectively for the BRMP exam with a comprehensive understanding of the framework
Training content
- Key terms and facts related to the role and aptitudes of the business relationship management professional
- Key concepts related to the business relationship management context
- Key terms and facts related to strategic partnership concepts
- Key concepts, approaches and techniques related to strategic partnership
- Key terms and facts related to strategy formulation, planning business aptitudes and value management
- Key concepts, approaches and techniques related to strategy formulation, planning business aptitudes and value management
- Key terms and facts related to portfolio management
- Key concepts, approaches and techniques related to portfolio management and business supplier governance
- Key terms and facts related to the management of business transition
- Key concepts, approaches and techniques related to management of business transition
- Facts and terms related to the concepts of the supplier domain
- Facts and terms related to the concepts of effective communication
- Exam preparation
- Exam certification.
📌 Practical information
Our training sessions are offered in Montreal or Quebec City, in person or in a virtual classroom. Dates and locations are specified when you select your session below. If you have any questions, check out our FAQ.
