PA013
Marketing and customer relationship

Consultative sales: adapting your approach to maximize engagement

Consultative selling also means knowing how to adapt your approach and arguments to different personality styles.


In consultative selling, synchronizing your communication with the personality style of the person you're talking to is the key to quickly building trust. This training course helps you to understand and identify the six ATMANCo personality styles, in particular those of your customers and your own. By adapting your approach to each style, you'll be able to dialogue effectively, strengthen collaboration and maximize your prospecting and sales results.

Objectives

Develop the ability to adapt your communication to the personality style of your interlocutors to quickly establish a relationship of trust.

Is it for you ?

Professionals in regular contact with customers, colleagues or partners, wishing to improve their interactions by adapting to different personality styles.

Prerequisite

Be open to developing flexible, empathetic communication, capable of adapting to individual needs.

Your benefits

  • Quickly identify your conversation partner’s personality style
  • Understand how to communicate to improve engagement
  • Build trust and foster collaboration in professional interactions.
  • Content

    Step 1: Let's start with ourselves!

    • In group: Kick-Off to get to know each other and prepare
    • ATMANCo Test: Identify your personality style
    • E-Learning: Learn the characteristics of the different ATMANCo personality styles

    Step 2: Adapt your exchanges using your new tools

    • Group work :
    • Test results
    • Presentation of styles
    • Tools for recognizing them
    • Adapting to their expectations
    • Ways to avoid them
    • Situational exercises to practice adapting communication to these styles.

    Notes

    40min elearning + 45min ATMANCo Test + 3h training course

    💡 Useful information

    Our training sessions are offered in Montreal or Quebec City, in person or in virtual format. Dates and locations are provided when you select your session below. If you have any questions regarding registration, schedules, the language of instruction, or cancellation policies, please consult our FAQ .

    Trainers

    Upcoming information
    Duration
    0.5 day
    Schedule
    See training dates for details
    Regular fee
    $695
    Preferential fee A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
    $625
    Private or personalized training

    Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.

    Request a quote

    Request in-company training

    Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.

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