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The implementation of quality measures is the most often forgotten or neglected element in a quality program, yet it is the most important element to "keep your program alive".
While it is impossible to predict everything, it is possible to limit the risk of unpleasant surprises.
In these times when the word "quality" is on everyone's lips, software quality assurance and software testing, two very distinct fields, are still not well known in the IT industry.
Quality is a major issue for the information technology, software and communications industry.
This service is divided into several components: Analysis of a business problem and diagnosis, Evaluation of the quality and effectiveness of an existing training program.
We realize it every day when we walk into a store or try to reach a customer service department: the quality of service has never been so low and this affects all sectors.
the quality of your customer service will determine whether or not a customer will be loyal to you for a long time and whether or not they will recommend your company to their friends and family. The big question remains the same: will you succeed in keeping them loyal?
Develop your teams' skills and abilities for a positive impact on organizational performance, thanks to in-company training, customized solutions and organizational coaching.
Technologia is Quebec's one-stop shop for skills development. We help companies achieve their business objectives by offering customized training solutions, professional coaching and strategic support, backed by experts in pedagogical engineering.
Our pedagogical engineering team provides services along three main lines: Modeling of knowledge and skills, Development of competency profiles, Design of customized training courses.
Explore how artificial intelligence is reshaping e-learning design, balancing efficiency promises with pedagogical challenges.
Do you have a question about our webinars ? Technologia has an answer for you, read the FAQ about our webinars!
Technologia offers accredited training courses supported by recognized partners. Find out more about Technologia's accreditations and partners.