Objectives of the training
Tech tools don't mean that quality communication is taking place! For that, fundamental human skills are needed — and those who work to improve them can be powerful communicators and outstandingly effective in their organizations. This course helps polish up the full range of face-to-face and remote communication skills that are so vital to working with others.Targeted audience
Any Audience.Prerequisite
None.
Trainers
Course architecture
What are the keys to communication?
- What are communication styles?
- What's your communication style?
- What do these styles mean?
How can we give our messages impact?
- What's form got to do with it?
- How can we shape messages for highest impact?
How can we bond with an audience?
- Why tell stories?
- How can we grab and keep an audience?
- How do we build rapport?
How should we deal with conflict?
- How can we resolve tension?
- Can you express yourself constructively?
How can we harness empathy?
- What is empathy?
- How can we practice empathy?
- How can we use empathy for messaging?
What are the effective ways to communicate remotely?
- The perils of remote communication!
- What pre-agreements enable remote working?
- What blocks cross-cultural communication?
- How can we communicate across cultures?
- Let's adapt
Training Notes
100% online training with completely flexible schedule. Accessible anytime from anywhere. This training includes interactive modules, questionnaires, videos, tools and fact sheets. One year access to the training.
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quotePrivate or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote