Objectives of the training
Understand the concepts supporting the development of a digital and IT strategy and know how to leverage a digital strategy to react to digital disruption and remain viable under complex and changing digital ecosystems.Targeted audience
Personnel involved in leading an IT Digital Transformation or supporting it in a key role. Participants should have a few years of prior IT experience.Prerequisite
ITIL®4 Foundation certification (TI176) To write the DITS exam, the candidates must complete the assignments during the course.
Benefits for Participants
- Understand risks and opportunities associated to Digital and IT strategies and be able to advocate and plan for its implementation
- Take the PeopleCert exam with confidence by applying their newly acquired knowledge
- Put the ITIL® principles to practical use
Course architecture
- Review of Foundation and DITS General concepts
- Guiding principles in DITS
- Digital disruption and DITS
- Customer/market relevance and operational excellence
- Risk and opportunities of DITS
- Implementation approaches & techniques
- Exam preparation
- Exam (if applicable).
Pedagogical details
Training architecture
This course comprises a series of interactive readings supplemented by breakout room exercises and practices with exam like questions. The course also includes a few assignments which must be completed before writing the certification exam.
Type of training
Training Notes
The PeopleCert ITIL® 4 DITS exam is included. The participant will write the exam at the end of the course or receive a voucher valid for 12 months to write their exam. Format: 30 multiple-choice questions. Duration: 60 minutes. It is recommended to get the training from an accredited organization with an accredited training material.
The course, course materials and exam are in English. This course introduces the ITIL® 4 version and is based on the EN_ITIL4_SL_DITS_2020_CandidateSyll_v1.0.pdf
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quotePrivate or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quote