The ITIL® 4 Digital and IT Strategy (DITS) qualification is intended to provide the candidate with an understanding on how to develop strategies and approaches to deal with digital transformation and remaining agile and lean, while ensuring resilience and compliance. The ITIL® 4 DITS course and examination will help candidates with the assessment of the organization context and the external factors influencing the success of its transformation to support business goals, as described in the latest version of ITIL®, the most broadly adopted IT Service Management good practice in the world. The ITIL® 4 DITS qualification is one of the pre-requisites for the designation of ITIL® 4 Strategic Leader.
Objectives
Understand the concepts supporting the development of a digital and IT strategy and know how to leverage a digital strategy to react to digital disruption and remain viable under complex and changing digital ecosystems.
Is it for you ?
Personnel involved in leading an IT Digital Transformation or supporting it in a key role. Participants should have a few years of prior IT experience.
Prerequisite
ITIL®4 Foundation certification (TI176) To write the DITS exam, the candidates must complete the assignments during the course.
Your benefits
Content
Day 1:
- Review of Foundation and DITS General concepts
- Guiding principles in DITS
- Digital disruption and DITS
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Day 2:
- Customer/market relevance and operational excellence
- Risk and opportunities of DITS
Day 3:
- Implementation approaches & techniques
- Exam preparation
- Exam (if applicable).
Notes
The course, course materials and exam are in English. This course introduces the ITIL® 4 version and is based on the EN_ITIL4_SL_DITS_2020_CandidateSyll_v1.0.pdf
💡 Useful information
Our training sessions are offered in Montreal or Quebec City, in person or in virtual format. Dates and locations are provided when you select your session below. If you have any questions regarding registration, schedules, the language of instruction, or cancellation policies, please consult our FAQ .
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
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