ITIL
ITIL, the global best practices framework for IT service management (certified by Peolplecert).
Develop digital strategies aligned with business goals using ITIL 4, integrating agility, resilience, and transformation.
The ITIL® 4 Digital and IT Strategy (DITS) qualification is intended to provide the candidate with an understanding on how to develop strategies and approaches to deal with digital transformation and remaining agile and lean, while ensuring resilience and compliance.
The ITIL® 4 DITS course and examination will help candidates with the assessment of the organization context and the external factors influencing the success of its transformation to support business goals, as described in the latest version of ITIL®, the most broadly adopted IT Service Management good practice in the world.
The ITIL® 4 DITS qualification is one of the pre-requisites for the designation of ITIL® 4 Strategic Leader.
Is it for you ?
Personnel involved in leading an IT Digital Transformation or supporting it in a key role. Participants should have a few years of prior IT experience.
Prerequisites
ITIL®4 Foundation certification (TI176)
To write the DITS exam, the candidates must complete the assignments during the course.
What You'll Walk Away With
- ✓ Understand risks and opportunities associated to Digital and IT strategies and be able to advocate and plan for its implementation
- ✓ Take the PeopleCert exam with confidence by applying their newly acquired knowledge
- ✓ Put the ITIL® principles to practical use
Training content
1 Day 1:
- Review of Foundation and DITS General concepts
- Guiding principles in DITS
- Digital disruption and DITS
2 Day 2:
- Customer/market relevance and operational excellence
- Risk and opportunities of DITS
3 Day 3:
- Implementation approaches & techniques
- Exam preparation
- Exam (if applicable).
Keep in Mind
The course, course materials and exam are in English. This course introduces the ITIL® 4 version and is based on the EN_ITIL4_SL_DITS_2020_CandidateSyll_v1.0.pdf
📌 Practical information
Our training sessions are offered in Montreal or Quebec City, in person or in a virtual classroom. Dates and locations are specified when you select your session below. If you have any questions, check out our FAQ.
