Objectives of the training
Understand the concepts supporting the development of a digital and IT strategy and know how to leverage a digital strategy to react to digital disruption and remain viable under complex and changing digital ecosystems.Targeted audience
Personnel involved in leading an IT Digital Transformation or supporting it in a key role. Participants should have a few years of prior IT experience.Prerequisite
ITIL®4 Foundation certification (TI176) To write the DITS exam, the candidates must complete the assignments during the course.Trainers
Benefits for Participants
- Understand risks and opportunities associated to Digital and IT strategies and be able to advocate and plan for its implementation
- Take the PeopleCert exam with confidence by applying their newly acquired knowledge
- Put the ITIL® principles to practical use
Course architecture
- Review of Foundation and DITS General concepts
- Guiding principles in DITS
- Digital disruption and DITS
- Customer/market relevance and operational excellence
- Risk and opportunities of DITS
- Implementation approaches & techniques
- Exam preparation
- Exam (if applicable).
Pedagogical details
Training architecture
This course comprises a series of interactive readings supplemented by breakout room exercises and practices with exam like questions. The course also includes a few assignments which must be completed before writing the certification exam.
Type of training
Training Notes
The PeopleCert ITIL® 4 DITS exam is included. The participant will write the exam at the end of the course or receive a voucher valid for 12 months to write their exam. Format: 30 multiple-choice questions. Duration: 60 minutes. It is recommended to get the training from an accredited organization with an accredited training material.
The course, course materials and exam are in English. This course introduces the ITIL® 4 version and is based on the EN_ITIL4_SL_DITS_2020_CandidateSyll_v1.0.pdf
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quotePrivate or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote