Customer relations

Customer relations

The customer is king! (or at least he should be) since he is the one who helps ensure your company’s sustainability.

This is precisely why all of the interactions between a company and its clients/users is of the utmost importance.

From prospecting to after-sales service, from acquisition to loyalty building, every single step is important and contributes to establishing a quality customer relationship.

Here are the courses that will help you develop a solid and long-lasting relationship with your customers:

  • Customer service (implementing the best practices, dealing with difficult customers, CRM approach, etc.)
  • Sales (prospecting, negotiating, concluding)

Sub-themes

Training in Customer relations

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