More and more exchanges every day, and faster and faster. There's no time to rest - everyone wants answers yesterday and information immediately!
In this context, misuse of Outlook can easily turn it into a formidable time-suck!
Duration
1 day
Schedule
See training dates for details
Regular fee
$375
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$340
Objectives of the training
At the end of this course, you'll be able to apply the rules for good e-mail management.Targeted audience
General publicPrerequisite
None
Course architecture
A good e-mail management process
- Actions to take to manage e-mail properly
- Problems encountered by e-mail users
- A good e-mail management process
The importance of communication
- Its components
- Good writing for good communication
- Well-structured messages
- The content of a well-structured message
- The best writing tips and mistakes to avoid
Best practices for receiving e-mails
- Deactivate alerts to reduce interruptions
- Creating e-mail rules to sort incoming e-mails
- Linking e-mails to tasks
- Create quick actions
Filing and archiving e-mails
- Filing and archiving e-mails
- Four filing methods
- Using an archiving strategy for a folder
- Reusing a recent search
- Search folders
- Customize e-mail folder displays
Performing e-mail searches
- Advanced search
- Refine searches
Best practices for sending e-mails
- How to use the A: and CC:
- CCI for confidentiality
- QuickParts to standardize communications and save time
- Creating and using email templates
15 key rules for good e-mail management
Managing, organizing and filing contacts in Outlook
Pedagogical details
Training architecture
Theoretical content, interactive presentations, demonstration of proposed methods, guided practical exercises, performed, independently on a computer workstation.
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quoteDuration
1 day
Schedule
See training dates for details
Regular fee
$375
Preferential fee
A preferential rate is offered to public institutions, to members of certain professional organizations as well as to companies that do a certain amount of business with Technologia. To know more, please read the "Registration and rates" section on our FAQ page. Please note that preferential rates are not available for online training courses. Discounts cannot be combined with other offers.
$340
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quote