Objectives of the training
Identify the fundamental principles of user-centered design.Prerequisite
NoneTrainers
Course architecture
Introduction: Innovating in the Age of AI
- People at the heart of digital transformation
- Examples of user-centered innovations
The principles of user-centered design
- Empathy, definition, ideation, prototyping, testing
- Quick exercises: identifying a user pain point
AI as a driver of innovation
- How AI helps to better understand customer needs
- Case studies: products, services, customer experience
Building a responsible innovation strategy
- Balance between performance, ethics, and user experience
- Best practices from inspiring companies
Participatory workshop / debate
- Collective brainstorming: “How to reinvent a service with AI and design human-centered?”
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quotePrivate or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quote