This training course is designed to equip all team members (whatever their role) with the tools and methodologies needed to effectively identify and resolve recurring problems within their work environment. It aims to improve efficiency and productivity by cultivating a healthy work balance through a structured approach. Moving into solution mode when a way of doing things is no longer or no longer adequate in the day-to-day work process.
Every work environment has its irritants and problems, which can generate frustration in teams and slow down an organization's efficiency and productivity. This training course on professional effectiveness will help you identify the causes, players and issues of your irritants, so you can build an effective action plan to act rather than suffer, and propose one or more solutions for improvement, thereby restoring a healthy work balance.
Objectives
By the end of this training, participants will be able to formulate solutions to address the potential pitfalls encountered on a daily basis within their work environment.
Is it for you ?
For all.
Content
Problem identification: describe situations precisely
By the end of this unit, the participant will be able to describe the problematic situation.
- The Problem
- The Context
- The Symptoms and Causes
- Problem Formulation
How to identify the issues underlying a problem to better understand the impact on your working environment
By the end of this unit, the participant will be able to detect the potential challenges.
- The Challenge
- Challenge Categories
Détails + / -
Diagnosis: how to assess the various facets of a problem, identifying the key players and their interests
By the end of this unit, the participant will be able to analyze the existing situation in order to make a diagnosis.
- The Actors
- Actor Interests
- Problem Causes
- The Problematic
Develop solutions that take into account the different perspectives and interests of stakeholders
By the end of this unit, the participant will be able to propose appropriate solutions.
- Assessment of Solutions with Regard to Actors and Their Interests
- Presentation of Possible Solutions
Practical application: Your solution for a local irritant
By the end of this unit, the participant will be able to propose a solution for a work environment-emanating problem.
- Summary of Previous Steps
- Transfer of Techniques to Workplace
💡 Useful information
Our training sessions are offered in Montreal or Quebec City, in person or in virtual format. Dates and locations are provided when you select your session below. If you have any questions regarding registration, schedules, the language of instruction, or cancellation policies, please consult our FAQ .
Trainers
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
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