MS-700 - Managing and Deploying Microsoft Teams

Module 2: Plan and Deploy Microsoft Teams

• Describe the different Teams administrator roles
• Explain what management tools are available for Teams
• Plan the deployment of Teams
• Understand the importance of a user adoption plan when deploying Teams
• Identify the licenses required for Teams
• Deploy Teams clients

Module 3: Managing and Governing Microsoft Teams

• Describe the lifecycle management of Teams
• Plan governance features for Teams
• Configure governance features of Microsoft 365 Groups
• Plan the assignment of Teams policies for different scenarios
• Create and manage policy packages
• Control Teams preview features for users
• Create and manage team templates and template policies

Module 4: Monitor Your Microsoft Teams Environment

• Analyze usage patterns by monitoring Microsoft 365 and Teams usage reports
• Interpret the Microsoft adoption score
• Manage user access using Azure AD access reviews
• Assess network readiness using the Microsoft 365 network connectivity dashboard
• Manage Teams notifications and alerts to monitor Teams capabilities and receive alerts
• Manage feedback policies

Module 5: Manage External User Access

• Explain the concepts of external access and guest access
• Describe how to manage external access and guest access
• Manage external collaboration in Azure Active Directory
• Manage external collaboration in Microsoft 365
• Manage external access in Microsoft Teams
• Manage guest access in Microsoft Teams
• Manage file sharing in SharePoint

Module 6: Implement Security for Microsoft Teams

• Configure conditional access and multi-factor authentication for Microsoft Teams
• Configure safe attachments for Microsoft Teams
• Configure safe links for Microsoft Teams
• Review Defender for Cloud Apps
• Describe security reports for Microsoft Teams
• Plan and configure enhanced encryption policies

Module 7: Implement Compliance for Microsoft Teams

• Describe how sensitivity labels work and how to configure them
• Describe how to create retention policies
• Generate data loss prevention policies to protect against data leaks
• Deploy communication compliance to review communication
• Enable directory search in Teams
• Describe how information barrier policies work and how to create them
• Create and manage eDiscovery cases and supervision policies
• Create and manage compliance recording policies
• Configure alert policies for events in Microsoft Teams

Module 8: Plan and Configure Network Settings for Microsoft Teams

• Explain the network requirements for Microsoft Teams
• Work with the Network Planner tool
• Use the Network Test Companion tool
• Describe the required network ports and protocols
• Configure reporting labels for Microsoft Teams
• Implement quality of service in your environment

Module 9: Create and Manage Teams

• Create new teams
• Create teams from existing resources
• Create an organization-wide team
• Manage team settings
• Manage team users
• Configure dynamic team membership
• Archive, restore archives, delete, and restore deleted teams

Module 10: Manage Collaboration Experiences for Chat and Channels

• Manage the creation of private channels
• Control email integration for teams
• Organize file sharing functions from the Teams client
• Create and modify messaging policies
• Understand how to set up channel moderation in teams

Module 11: Manage Applications for Microsoft Teams

• Describe apps, bots, and connectors in Microsoft Teams
• Explore admin settings for Teams apps
• Manage app permission policies
• Configure app setup policies
• Manage custom app policies and settings
• Publish a custom app in Microsoft Teams

Module 12: Introduction to Teams Meetings and Calls

• Describe Teams meetings and events
• Describe Teams phone
• Describe auto attendants and call queues
• Describe Microsoft Teams Rooms, Teams meeting room devices, and Teams phones

Module 13: Manage Meeting and Event Experiences

• Understand meetings and events in Microsoft Teams
• Set up conferencing bridges
• Manage meeting policies
• Configure meeting settings
• Manage live event policies
• Configure live event settings
• Explain live events in Microsoft 365

Module 14: Plan for Microsoft Teams Rooms and Surface Hub

• Understand the key differences between Microsoft Teams Room for Android and Microsoft Teams Rooms for Windows
• Explain what accessories, components, and peripherals are required
• Understand the benefits of Surface Hub
• Understand the difference between licensing options
• Plan and review the physical layout of a room

Module 15: Configure, Deploy, and Manage Teams Devices

• Understand the usage scenarios for Teams phones, Teams displays, and Microsoft Teams Rooms with voice services
• Differentiate between the various deployment and management options for devices
• Deploy Teams phones and displays
• Configure Teams phones for Microsoft Teams Rooms
• Manage Teams devices in the Teams admin center and the Teams Rooms Pro management portal

Module 16: Plan the Deployment of Teams Phone

• Plan a basic Teams Phone deployment
• Plan advanced Teams Phone calling options
• Plan Teams phones and devices

Module 17: Configure and Deploy Teams Phone

• Configure emergency calling addresses
• Manage numbers in the Microsoft calling plan
• Configure and manage Operator Connect and Teams Phone Mobile
• Understand Teams Phone policies and configuration options
• Configure audio conferencing and communication credits

Module 18: Configure and Manage Voice Users

• Enable users for Teams Phone using calling plans, and Teams Phone Mobile or Operator Connect if configured for your tenant
• Enable users for direct routing
• Manage per-user options for Teams Phone

Module 19: Configure Auto Attendants and Call Queues

• Describe the differences between auto attendants and call queues
• Design an auto attendant to gather information from callers
• Explain how to configure auto attendants to implement your plan
• Demonstrate how to plan call queues to handle a large number of callers
• Describe how to configure call queues to alert agents and route calls
• Explain how to plan licensing for auto attendants and call queues

Module 20: Troubleshoot Audio, Video, and Client Issues

• Describe the key aspects of troubleshooting Teams
• Identify call quality issues with call analytics
• Identify call quality issues with the call quality dashboard
• Identify call quality issues with the Direct Routing Health Dashboard