Annual performance reviews are an important tool for both managers and staff. They’re an opportunity to assess skills and performance, and to define new goals. The details differ from one company to the next, but it’s still possible to identify some best practices and a meeting structure that can be used generally.
Objectives
This course will give you more control over your annual reviews, so that they become opportunities for constructive, positive dialog.
Is it for you ?
Business unit managers, department managers, anyone who has to run performance reviews.
Prerequisite
None.
Content
1. What's at stake in performance reviews?
- What are your biggest goals?
- What's at stake?
- What are we working towards?
2. How should we conduct performance reviews?
- How do organization and structure come into play?
- What are the four golden rules?
3. How can we define motivating goals?
- What about the future?
- What is a good goal?
- What's the SMART method for goal-setting?
- How should you set goals?
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4. What's the best way to communicate feedback?
- How do our communication skills come into play?
- How can we give better feedback with empathy?
- Do we use enough positive reinforcement?
- What can make our listening more active?
5. How should we manage difficult situations?
- It doesn't always go smoothly...
- What's the toughest situation you've had to manage?
- What should we do about difficult situations?
- How can a generation gap come into play?
- How can we best manage different generations?
6. Put it into practice!
- Ready to conduct a performance review?
- Let's get meta!
💡 Useful information
100% online training. Accessible anytime, from anywhere, giving a one year of access to the training. If you have any questions regarding registration, the language of instruction, or cancellation policies, please consult our FAQ .
Trainers
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
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