EL246
Sales and customer relationship

Help Your Team Be More Customer-Focused - Online Training

This sales and customer service training is designed to help your team understand customer expectations in order to respond effectively. To do this successfully, you will see what it means to be "customer oriented" and also the importance of the team's know-how and interpersonal skills in closing and retaining customers.
Duration
8.0 hours
Regular fee
$219

Objectives of the training

To gain a competitive edge in a market, a company can focus on prices, innovation, or brand image. But one of the most effective ways to stand apart from the crowd is to offer quality service that meets customers' expectations, which will also help to enhance the company's image. Client orientation is a long-term strategy that has to involve the entire organization, from top management all the way down the corporate ladder.

Targeted audience

Managers.

Prerequisite

None.

Trainers

Upcoming information
Private or personalized training

If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.

Request a quote
Duration
8.0 hours
Regular fee
$219
Private or personalized training

If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.

Request a quote

Request in-company training

If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.

Tell us more
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