Finding new premises, committing to a new supplier, increasing profitability or recruiting someone, to name a few, are decisions that require "careful consideration" because the consequences are significant for the organization. Hence the importance of applying a method that allows the identification of risks, benefits, alternatives... taking into account the resources that influence the process (employees, budget, equipment, laws...), in order to reach a clear and measurable objective.
Objectives
To provide the knowledge and skills required to make informed decisions using a systematic process based on setting objectives, analyzing alternatives, evaluating risks, and documenting each step.
Is it for you ?
Any audience.
Prerequisite
None.
Content
This course on decision making helps you develop a method to identify impacts, resources needed, etc. based on arguments and analysis of available information. As the context (personal as well as professional) is constantly changing, you will be able to step back and understand the steps involved in making a decision and make the most objective choices possible.
Which methodology for decision making
- Presentation of the decision-making framework
What is the purpose of decision making
- For what and by whom
What are the steps of decision making
- Clarify the need
- Identify options
- Evaluate the risks
- Make the final choice
Détails + / -
How to identify the elements of the decision-making process
- What are the different decision modes
- What are the different levels of decision making
- What are the expected short and long term outcomes
- What resources should be used or retained
- What are the restrictions influencing the choice
What are the elements that influence decision making
- Intuition, values, judgment, rationality, etc.
- Anticipating alternatives at the expense of the goal
- Neglecting the consequences
- Having insufficient information
- Why do these elements influence decision making
How to define the objectives
- How to clarify the need in relation to the people, the organization, the customers, the products and services and the competition... to then establish coherent objectives.
What are the types of objectives
- Mandatory vs. optional
- Notions of prioritization
- Measurability of objectives
- Objectives as filters for alternatives
- Verification of objectives
Balancing
- Creating a decision matrix
How to evaluate the alternatives
- Identify them, formulate them, encourage creativity to achieve them
- Prioritize them according to the objectives
How to evaluate the risks involved in making a decision
- Managing uncertainty and probabilities.
- How to identify unfavorable consequences
- And the threats they represent in the decision
How to ensure a balanced decision-making process
- Choose the option that best fits the decision grid and has an acceptable level of risk
💡 Useful information
Our training sessions are offered in Montreal or Quebec City, in person or in virtual format. Dates and locations are provided when you select your session below. If you have any questions regarding registration, schedules, the language of instruction, or cancellation policies, please consult our FAQ .
Trainers
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
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