This course on decision making helps you develop a method to identify impacts, resources needed, etc. based on arguments and analysis of available information. As the context (personal as well as professional) is constantly changing, you will be able to step back and understand the steps involved in making a decision and make the most objective choices possible.
Which methodology for decision making
Presentation of the decision-making framework
What is the purpose of decision making
For what and by whom
What are the steps of decision making
Clarify the need
Identify options
Evaluate the risks
Make the final choice
How to identify the elements of the decision-making process
What are the different decision modes
What are the different levels of decision making
What are the expected short and long term outcomes
What resources should be used or retained
What are the restrictions influencing the choice
What are the elements that influence decision making
Intuition, values, judgment, rationality, etc.
Anticipating alternatives at the expense of the goal
Neglecting the consequences
Having insufficient information
Why do these elements influence decision making
How to define the objectives
How to clarify the need in relation to the people, the organization, the customers, the products and services and the competition... to then establish coherent objectives.
What are the types of objectives
Mandatory vs. optional
Notions of prioritization
Measurability of objectives
Objectives as filters for alternatives
Verification of objectives
Weighting
Creating a decision matrix
How to evaluate the alternatives
Identify them, formulate them, encourage creativity to achieve them
Prioritize them according to the objectives
How to evaluate the risks involved in making a decision
Managing uncertainty and probabilities.
How to identify unfavorable consequences
And the threats they represent in the decision
How to ensure a balanced decision-making process
Choose the option that best fits the decision grid and has an acceptable level of risk
If you have any questions about registration, cancellation, schedules, language of instruction, etc. you will find answers in our FAQ.