A systematic process for making enlightened decisions.
Finding new premises, committing to a new supplier, increasing profitability or recruiting someone, to name a few, are decisions that require "careful consideration" because the consequences are significant for the organization.
Hence the importance of applying a method that allows the identification of risks, benefits, alternatives... taking into account the resources that influence the process (employees, budget, equipment, laws...), in order to reach a clear and measurable objective.
Is it for you ?
Any audience.
Prerequisites
None.
Training content
This course on decision making helps you develop a method to identify impacts, resources needed, etc. based on arguments and analysis of available information. As the context (personal as well as professional) is constantly changing, you will be able to step back and understand the steps involved in making a decision and make the most objective choices possible.
1 Which methodology for decision making
- Presentation of the decision-making framework
2 What is the purpose of decision making
- For what and by whom
3 What are the steps of decision making
- Clarify the need
- Identify options
- Evaluate the risks
- Make the final choice
4 How to identify the elements of the decision-making process
- What are the different decision modes
- What are the different levels of decision making
- What are the expected short and long term outcomes
- What resources should be used or retained
- What are the restrictions influencing the choice
5 What are the elements that influence decision making
- Intuition, values, judgment, rationality, etc.
- Anticipating alternatives at the expense of the goal
- Neglecting the consequences
- Having insufficient information
- Why do these elements influence decision making
6 How to define the objectives
- How to clarify the need in relation to the people, the organization, the customers, the products and services and the competition... to then establish coherent objectives.
7 What are the types of objectives
- Mandatory vs. optional
- Notions of prioritization
- Measurability of objectives
- Objectives as filters for alternatives
- Verification of objectives
8 Balancing
- Creating a decision matrix
9 How to evaluate the alternatives
- Identify them, formulate them, encourage creativity to achieve them
- Prioritize them according to the objectives
10 How to evaluate the risks involved in making a decision
- Managing uncertainty and probabilities.
- How to identify unfavorable consequences
- And the threats they represent in the decision
11 How to ensure a balanced decision-making process
- Choose the option that best fits the decision grid and has an acceptable level of risk
📌 Practical information
Our training sessions are offered in Montreal or Quebec City, in person or in a virtual classroom. Dates and locations are specified when you select your session below. If you have any questions, check out our FAQ.
