Objectives of the training
All businesses should deliver satisfactory customer service. Here we'll look at how to create truly great customer experiences, those """"wow"""" moments that amaze customers, inspire loyalty, and free stores from race-to-the-bottom pricing competition. This training will give you a set of tools that allow us to create true moments of magic for our customers and just as importantly, to do so consistently.Targeted audience
Anyone in contact with the customer.Prerequisite
None.
Trainers
Course architecture
Training Notes
100% online training with completely flexible schedule. Accessible anytime from anywhere. This training includes interactive modules, questionnaires, videos, tools and fact sheets. One year access to the training.
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quotePrivate or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote