EL233
Sales and customer relationship

Create a Great Customer Experience - Online Training

88 %
overall satisfaction for this training
The sale does not stop at the signing of the contract or the purchase of the goods/service. Before that, you have to know how to welcome and inspire customers, after that you have to reassure them and be able to answer them in case of dissatisfaction. This training on sales and customer relations allows you to have a global approach to always leave a good impression.
Duration
9.0 hours
Regular fee
$229

Objectives

All businesses should deliver satisfactory customer service. Here we'll look at how to create truly great customer experiences, those """"wow"""" moments that amaze customers, inspire loyalty, and free stores from race-to-the-bottom pricing competition. This training will give you a set of tools that allow us to create true moments of magic for our customers and just as importantly, to do so consistently.

Targeted audience

Anyone in contact with the customer.

Prerequisite

None.

Trainers

Upcoming information
Private or personalized training

If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.

Request a quote
Duration
9.0 hours
Regular fee
$229
Private or personalized training

If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.

Request a quote

Request in-company training

If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.

Tell us more
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