Objectives of the training
The objective of this course is to enable each participant to automate a concrete task from their professional activity using AI, in order to gain in productivity, reliability, and quality.Targeted audience
Professionals seeking to optimize their daily work, project managers, consultants.Prerequisite
Basic knowledge of office tools and the InternetTrainers
Benefits for Participants
• Identify tasks that can be automated with AI.
• Understand and use automation tools (RPA, virtual assistants, chatbots, etc.).
• Design and implement automated and collaborative workflows.
Course architecture
Day 1: Understanding Automation
Introduction to Automation
• What is automation?
• Difference between traditional automation and AI‑based automation
• Concrete examples in companies
Identifying Repetitive Processes
• Analysis methodology: SIPOC, process mapping
Exercises:
• Analyze one’s own daily routine
• Identify time‑consuming tasks
Automation criteria:
• Frequency
• Volume
• Clear or unclear rules
• Tools used
Introduction to Automation Tools
RPA
• How does a software robot work?
Use cases:
• Extracting data from emails
• Synchronizing files
• Automating reports
AI‑Based Automation
• AI agents (e.g., Copilot)
• Document analysis, OCR, classification
• Automated AI responses
Practical workshop
• Demonstration of a simple Power Automate flow
Day 2: Designing and Deploying an Automated Workflow
Design Methodology
• Define a clear business need
• Formalize the process steps
• Create a simple diagram
• Determine input and output data
Building an Automated Workflow
• Connecting to sources (SharePoint, Excel, emails, CRM…)
• Triggers: events, schedules, conditions
• Actions: creation, update, extraction, decision
• AI integration: automatic summarization, information extraction, text analysis
Practical Workshop: Creation of a Complete Scenario
Examples proposed based on level:
• Automation of customer request tracking: Extraction → AI classification → logging → notification
• Automatic generation of weekly reports
• Generation of intelligent automated responses
Testing, Optimization, and Deployment
• Identifying common errors
• Unit testing and end‑to‑end testing
• Measuring time saved
• Production rollout and documentation
Pedagogical details
Type of training
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quotePrivate or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quote