This course provides an overview of the information system, its key concepts, its evolution, and its functioning, in order to better understand the role of IT within a company and to communicate effectively with IT teams.
Objectives
At the end of the course, the participant will be able to understand the organization and functioning of an information system, identify its components, architectures, data, networks, applications, and projects, as well as the main associated frameworks and technologies.
Prerequisite
None
Your benefits
Content
Introduction to IS
- What is the information system?
- IS functions
- IS Governance
- IS Architecture
- IT: a component of the IS
- What is IT?
- The IT Department: Information System Directorate
- DevOps
- Digital Service Companies or ESN
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Hardware Resources
- Presentation
- Peripherals
- Central Unit
- Central processor and central memory
- Binary system
- What happens when a program runs?
- Manufacturers
- Data Center
Software Resources
- What are software resources?
- Software development cycle
- What is an Operating System?
- Presentation, features, and characteristics of an operating system
- Main operating systems
- Embedded operating systems
Virtualization
- What is virtualization?
- Concepts supported by virtualization
- Virtualization actors
- Different types of virtualization
Networks
- What is a network?
- What is a Virtual Private Network or VPN?
- Networks: Information transmission technologies
- Networks: Topologies
- Network Protocols
- Network Equipment
- Hardware and software solutions via the Internet: The Cloud
- Composable infrastructure
IS Data
- Databases
- Business Intelligence
- Big Data
- Data: the company’s strategy
- Decentralized databases or Blockchain
Application Management in IS
- Enterprise applications
- Who operates the company’s applications?
Architectures
- Architectures: before 1990
- Distributed architecture
- Web architecture
- N-tier architecture
- SOA architecture
Software and Application Development
- Definition of a user interface
- Different types of user interfaces
- Programming
- Application service providers
Management Software Packages
- ERP or PGI
- CRM and e-Business
- Human Resources Information System HRIS
Information Circulation in IS
- Transmit and share information
- Workflow
- Groupware or Collaborative Work
- e-learning
- Unified Communication
IT Project
- What is an IT project?
- Responsibilities in an IT project
- Different phases of a project
- Managing a project
- Some figures concerning IT projects
IS Frameworks
- Quality frameworks: Focus on ITIL, CMMI, and CoBit
💡 Useful information
Our training sessions are offered in Montreal or Quebec City, in person or in virtual format. Dates and locations are provided when you select your session below. If you have any questions regarding registration, schedules, the language of instruction, or cancellation policies, please consult our FAQ .
Trainers
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
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