Understand architecture, components, and strategic challenges of information systems
This course provides an overview of the information system, its key concepts, its evolution, and its functioning, in order to better understand the role of IT within a company and to communicate effectively with IT teams.
Is it for you ?
General Public.
Prerequisites
None
What You'll Walk Away With
- ✓ Understand key components of an information system and their role in organizations
- ✓ Identify IS architectures from legacy systems to cloud-based environments
- ✓ Analyze hardware, software, networking, and virtualization infrastructures
- ✓ Understand data challenges including BI, Big Data, and blockchain
- ✓ Recognize roles, governance, and best practices (ITIL, CMMI, COBIT) in IT projects
Training content
1 Introduction to IS
- What is the information system?
- IS functions
- IS Governance
- IS Architecture
- IT: a component of the IS
- What is IT?
- The IT Department: Information System Directorate
- DevOps
- Digital Service Companies or ESN
2 Hardware Resources
- Presentation
- Peripherals
- Central Unit
- Central processor and central memory
- Binary system
- What happens when a program runs?
- Manufacturers
- Data Center
3 Software Resources
- What are software resources?
- Software development cycle
- What is an Operating System?
- Presentation, features, and characteristics of an operating system
- Main operating systems
- Embedded operating systems
4 Virtualization
- What is virtualization?
- Concepts supported by virtualization
- Virtualization actors
- Different types of virtualization
5 Networks
- What is a network?
- What is a Virtual Private Network or VPN?
- Networks: Information transmission technologies
- Networks: Topologies
- Network Protocols
- Network Equipment
- Hardware and software solutions via the Internet: The Cloud
- Composable infrastructure
6 IS Data
- Databases
- Business Intelligence
- Big Data
- Data: the company’s strategy
- Decentralized databases or Blockchain
7 Application Management in IS
- Enterprise applications
- Who operates the company’s applications?
8 Architectures
- Architectures: before 1990
- Distributed architecture
- Web architecture
- N-tier architecture
- SOA architecture
9 Software and Application Development
- Definition of a user interface
- Different types of user interfaces
- Programming
- Application service providers
10 Management Software Packages
- ERP or PGI
- CRM and e-Business
- Human Resources Information System HRIS
11 Information Circulation in IS
- Transmit and share information
- Workflow
- Groupware or Collaborative Work
- e-learning
- Unified Communication
12 IT Project
- What is an IT project?
- Responsibilities in an IT project
- Different phases of a project
- Managing a project
- Some figures concerning IT projects
13 IS Frameworks
- Quality frameworks: Focus on ITIL, CMMI, and CoBit
📌 Practical information
Our training sessions are offered in Montreal or Quebec City, in person or in a virtual classroom. Dates and locations are specified when you select your session below. If you have any questions, check out our FAQ.