Objectives of the training
Prepare participants to meet their virtual customers successfully.Targeted audience
All salespeople who can no longer be face-to-face with their contacts all the time, or who want to take advantage of all the benefits of distance selling.Prerequisite
NoneTrainers
Benefits for Participants
Know how to prepare for a videoconference or telephone sale
Maintain your audience's attention from a distance
Master the specific tools of videoconference selling.
Be as effective remotely as in person.
Course architecture
Phase 1: Learning in action
E-learning modules :
Sales rebound with the T.R.A.C. method
Getting ready
Interact
5 tips for selling by videoconference
Quiz
Phase 2: Collaborative immersion
Full-day group session :
Morning:
Managing customer demand with the T.R.A.C. method.
The structure for real impact
Develop and test your approach
Prepare for distance selling with prospects or customers
Draw up your preparation checklist
Tools for preparation and anticipation
Who are we going to talk to?
Afternoon :
Best practices in virtual meeting facilitation
Understanding and practicing them
Exchange on participants' experiences
Collaboration in virtual meetings: who does what, when and how?
Concluding before losing your audience
Camera traps and interaction tools
Practice with a prospect (role-play).
Pedagogical details
Training architecture
To move from best practices in distance selling to high-impact sales, our e-learning pedagogical approach will enable you to learn best practices with our modules and quizzes, and to transpose them into your own reality, so that you can be better prepared to improve your distance selling thanks to group facilitation sessions.
Type of training
Training Notes
One day of training and 5 e-learnings (2h).
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quotePrivate or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quote