This workshop helps managers understand the 12 indicators or risk factors from the Institut national de santé publique du Québec (INSPQ) model, recognized by the Commission des normes, de l'équité, de la santé et de la sécurité du travail (CNESST), through the lens of their own management practices and with a perspective of shared responsibility.
Using realistic scenarios and peer discussions, they will see how to recognize warning signs in both their employees and themselves, and adapt their behaviors to become a protective lever rather than a risk factor.
Targeted audience
This workshop is intended for managers at all levels—from supervisors and team leads to directors—and across all sectors of activity who wish to better understand their obligations under Bill 27, develop management practices that foster both psychological health and team engagement, and learn to recognize signs of burnout or distress in their collaborators as well as in themselves. Furthermore, it serves as a key resource for HR teams and management, enabling them to actively involve their executives in the psychosocial risk prevention process while meeting the employer's legal obligations.Prerequisite
No prerequisites. This workshop is accessible to all managers, whether or not they have prior training in psychological health at work. The workshop "Psychosocial risks at work: understand, recognize, and act," in compliance with Bill 27, can be taken as a supplement but is not mandatory.Trainers
Benefits for Participants
Identify psychosocial risk factors using a common vocabulary that is grounded in the INSPQ framework and recognized by the CNESST.
Understand how work organization affects stress levels—both for you and for your team members.
Recognize how your management practices and the organization of daily work can influence—positively or negatively—your team’s exposure to these factors
Identify some specific warning signs in your employees and in yourself.
Leave with some initial concrete ideas for adapting your management practices as needed
Course architecture
Module 1 - Managers and PSRs: what is your role in each of these risk factors?
What exactly do we mean by "psychosocial risk factors"? This first module presents the twelve indicators of the INSPQ model, recognized by the CNESST, while highlighting the specific role of the manager in each one:
Organizational context:
1. Work and employment context
2. Sick leave and presenteeism
3. Occupational health activities or policy
4. Violence and harassment prevention activities or policy
5. Return-to-work activities or program
6. Work-life balance activities or program
Key organizational components:
7. Workload
8. Decision-making autonomy
9. Information and communication
10. Recognition at work
11. Social support from supervisors
12. Social support from colleagues
Through group reflection, managers explore how their daily management practices and their ways of organizing and distributing work influence each of these factors within their team, whether positively or negatively.
Module 2 - When stress sets in: recognizing the effects of PSRs on your employees and yourself
PSRs have tangible repercussions on physical health, psychological health, engagement, and team performance… but also on you as a manager.
This module explores the link between stress and exposure to psychosocial risk factors by addressing an often-underestimated reality: the manager can be a witness, an unintentional contributor, and a victim of high-risk dynamics all at once.
Through realistic management scenarios, participants explore the cascading effects of a poorly managed risk factor, from a team member's stress to the deterioration of the work climate and collective performance.
A group discussion helps refine your ability to detect warning signs: in your employees, in your team dynamics, and in yourself.
Module 3 - Taking action: developing the right management habits to prevent PSRs
Understanding PSRs is the starting point. Adjusting your practices to prevent them in a concrete way: that is where your role as a manager comes into play.
This final module focuses on shared responsibility: as a manager, you have tools that other team members do not.
Through collaborative discussions and exercises, participants identify which behaviors, practices, or decisions increase or reduce risks (in terms of communication, workload distribution, recognition, individualized support, and conditions conducive to engagement).
Each manager leaves with concrete commitments adapted to their own reality, to fully exercise their role as the first line of defense in the prevention of psychosocial risks… and to protect their own health at the same time.
Pedagogical details
Type of training
Private or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quotePrivate or personalized training
Do you have several employees interested in the same training course? Whether in person at your offices or remotely in virtual mode, we offer private training courses tailored to your team's needs. Group rates are available. Contact us for more details or request a quote online.
Request a quote