Improve management practices through the responsible use of generative AI.
This training allows HR professionals and managers to use generative artificial intelligence in a safe and responsible manner to improve their performance management practices and develop a first AI agent adapted to their organizational reality.
Is it for you ?
• People managers
• Team leaders
• Supervisors
• SME managers involved in staff evaluation
Prerequisite
None.
What You'll Walk Away With
- ✓ Improved quality of feedback;
- ✓ More efficient preparation of performance meetings;
- ✓ Standardization of SMART objectives;
- ✓ Development of conversational skills for managers;
- ✓ Responsible and safe use of AI;
- ✓ Creation of an AI agent specialized in performance management.
Training content
1 Safe and Responsible Use of Generative AI in the HR Function
- Understanding generative AI
- Capabilities and limitations
- Types of tools available
- Myths and realities
- HR challenges
- Data privacy
- Privacy considerations
- Bias and hallucinations
- Human responsibility
- Best practices
- What not to share
- Validation of results
- Use in accordance with internal policies
- HR Case Study
- Preparation of communications
- Feedback Support
- Performance Management Support
- Hands-on workshop: Diagnostics of responsible use of AI
- Deliverable: Guide to best practices for the responsible use of AI in HR.
2 Generative AI for Performance Management
- Using AI in Performance Management
- Relevant use cases
- Good usage practices
- Limitations of AI use
- Importance of the manager's judgment
- Prepare for a feedback meeting
- Organization of observations
- Message structuring
- Preparation of exchanges
- Questions for dialogue
- Turning observations into constructive feedback
- Distinguishing between facts, interpretations and judgments
- Use objective wording
- Adjust the level of accuracy
- Drive continuous improvement
- Formulate SMART goals
- Specific
- Measurable
- Achievable
- Realistic
- Timebound
- Limitations and challenges of use
- Personal information
- Equity among employees
- Risks of bias
- Manager's decisionmaking responsibility
- Practical workshops
- Prepare for a feedback meeting
- Write constructive feedback
- Designing SMART goals
- Simulate a difficult conversation with AI
- Deliverable: AI-assisted performance management toolkit.
3 Create your first AI agent
- Understanding AI agents
- Difference between an assistant and an agent
- HR use cases
- Added value of specialized agents
- Designing your agent
- Define the role
- Defining knowledge
- Define the rules
- Define boundaries
- Creative workshop
- Guided construction
- Testing and Adjustments
- Response Optimization
- Use cases
- Performance management coach agent
- Meeting preparation agent
- SMART goal writing agent
- HR FAQ agent
- Manager support officer
- Deliverable: Functional prototype of an AI agent adapted to the participant's professional context.
4 Integration workshop
- Plan for the integration of generative AI into its management and leadership practice.
📌 Practical information
Our training sessions are available as private sessions, delivered in person at your premises, in a virtual format, or in our training rooms according to your needs.
Dates, schedules, language of instruction, and formats are fully customizable for your team.
To schedule a training session or request a proposal, please fill out the request form below and our team will get back to you shortly.
